There is a growing backlash against a number of fabricators. It is important that is reported to everyone so I will be updating here any significant posts that call out manufacturers who are failing to support their customers. Unfortunately there seems to be elements that want to suppress or ignore these facts and give our community a false impression about many of these fabricators.
.
I totally agree.
Avoid this company at all costs! Minersource has been avoiding direct emails and posts on the Facebook page regarding the pre-orders for the X1's and X3's - The last update as of today was from 08/06/2014 which is the same rehashed useless information on when and what kind of compensation if any, we will get from BA. They have also started deleting posts on their Facebook page that not only ask relevant questions about our orders but also criticizing them. I have paid for my order in April and all I got was one email when I initially inquired almost two months ago - the same tired excuse that we will be shipping soon crap! I never even got another response when I recently contacted them a few days ago and others on the Facebook page have the same zero results to our questions. I am going to file a complaint and I have suggested others do so with the Denver, CO BBB. For those interested, here is the direct link:
https://www.bbb.org/consumer-complaints/file-a-complaint/find-business/name/Miner+Hosting+LLC/80207/I also requested a refund numerous times in the past and was denied. They are NOT a professionally run business and I consider them an illegitimate operation.
Hey Gezellig4Geld,
I've given Minersource a deadline and I will be filling a complaint to the FTC and the BBB next week if they don't send a refund. Let us know if you ever got your money back.
Edit update: Marto74 and Minersource not communicating very well at all.
Marto are you behind in shipping (you said last week you would ship me Friday or last Monday) or in updating our technobit accounts to "shipped" status?
We ship as soon we have ready boards.
your order ref ?
Please quit dodging the question, do you have a list for minersource ready or not?
.
Have you ordered a KnCMiner Titan or Neptune?
Are you fed up with them and are interested in legal action and possibly a class action?
I'm trying to judge whether a class action suit would be a possible. Can you please state what you had ordered and why you would sue them?
Do you know a good lawyer or are a resident in Sweden? It would be helpful to have a contact there.
For example, I ordered a KnCMiner Titan. I am a consumer and would like to get a refund, because their products are unsafe (fire hazard, no CE marking), they have made false representations (
Q2/Q3 delivery, 800Watt), and because they act in direct conflict with their customers (Batch 1 vs Batch 2).
My other thread collects information on replies from authorities and lawyers. Please contribute if you can!