Hey, I just stopped back by on the KnC forum and saw that things have not got any better with the refunds.
KNC have been acting like they have serious cash flow problems for quite a while now.
With the last two projects (Neptune and Titan) major failures, and their overpriced hashing contracts unlikely to be flying out the door, they are probably living hand to mouth on the new Series A funding and trying to push through a new 14mm SHA-256 design quickly.
The future doesn't look good for KNC.