Quote from: vesperwillow on September 17, 2014, 07:45:21 PM

Quote from: theblacklist on September 17, 2014, 07:42:56 PM

Any news on this? When it will be delivered? I know we are pushy but still we have paid for that product..

Their only employee, the owner, was last quoted as saying they are still on track for shipping before the end of the month, and will beat the competition to delivery.

Take that with a bag of salt.

not a chance in hell. the last update was still of drawings. I haven't seen a picture of a single component. no reports of anything.

PayPal tried to fight my chargeback, but couldn't dispute the fact that they were in violation of The Consumer Protection from Unfair Trading Regulations 2008 http://www.legislation.gov.uk/uksi/2008/1277/contents/made

they came with the argument that the DSR's didn't apply because I was a business, as these assholes tried to claim. In my filing and in my response I again asserted that I wasn't a business because they damn well had to tell me I was a business before purchase. Not telling us that is a misleading omission, even if they did intend that, which I don't believe they ever did in the first place. I don't think the wankers even knew what the DSR's were and figured their TOS would be enough. It's not. The chargeback has been finalized and it's all over at this point for me.

http://www.legislation.gov.uk/uksi/2008/1277/regulation/6/made

As soon as I mentioned that in an e-mail to Alpha even prior to filing with my CC company for a chargeback Alpha offered a 50% refund, and I mean within minutes I got some hastily clattered out message that they would do it for a good faith gesture or some such shit.

instantly gone was the canned response and cocky bullshit attitude I'd dealt with for days about their top shelf legal team and how I could just sod off. all of that was gone in an instant.

It's the gaping hole in their argument and totally neutralizes this stupid 'you're a business' claim before they can even make it. don't forget to use that.

I think they tried to pull this shit without legal advice and their attorneys have told them that their goose is fucking cooked if people get onto that. I know it scared the piss out of them and stopped PayPal in their tracks when they tried to jam it back to me.