Swedish bitcoin mafia

Hey, I just stopped back by on the KnC forum and saw that things have not got any better with the refunds.  This worked for me, but ymmv.  File a complaint form with ARN.  On their website, they have forms for english also.  Now I did receive email from them in swedish and had to translate it, but otherwise everything worked fine.  I just filled out the form, attached my invoice and copies of emails from KnC.  KnC waited until it was time for ARN to have a hearing and then refunded my money.  Good luck on your refund.