Quote from: jomay on September 22, 2014, 10:49:53 PM

Quote from: smoothrunnings on September 22, 2014, 07:06:57 PM

Quote from: aasl on September 22, 2014, 03:42:08 PM

it shows their "generosity", and gives them another excuse to keep delay shipping the orders (neptune, titan and bonus miner).

Maybe soon we will expect some news from kfc like "we are busy shipping the Y cables to our loyal customers, and we have to postpone your neptune/titan shipment"....

Besides, times goes much slower in KfC. they say "soon", it means "never"; they say "weeks", it is actually "months"...

I still haven't figured out the purpose of the Y cables?

I do wonder whether this is my "fault".
I sent them a pretty clear letter >1 week ago (arrival last Wed/Thu) saying that I demand a refund if the Titan comes with 1 x PCIe 6pin. I've also made it clear that a fire hazard is completely unacceptable.
And I've reported them to an consumer authority regarding sale of dangerous product (see Neptune) and attached a few pictures of molten connectors.

It could be that KnC was scared and thought it's safer/cheaper to include Y cables now.

Shute, I should have waited for delivery and THEN screw them! At least it should have cost them as much as my Titan has cost. I'm not going to stop here. I want to be a pain in the ass for KnC - they deserve some love, just how they showed us, their customers, all the love they could.

https://bitcointalk.org/index.php?topic=781435

KnC should have put two PCIe power connectors on each module, but I assume they miscalculated the power requirements and that's why they only included one.

That mistake made, they should have included PCIe Y cables with every Neptune. It's a cheap solution to the problem. Finally they see that now, and are sending out Y cables to every customer.

I purchased Y cables (from Cablez) back in July, so KnC are too late to the party as far as I'm concerned. They should have just shipped them with the original product. On the same note, they should have also included an extra ribbon cable (for the controller), as I had two duds sent to me. Also the ribbon cables should have been twice the length, at least. Or they should have just used a standard connector like USB so we could easily buy our own cables.

These cost-cutting measures are ridiculous considering the rig cost $10k, especially since the solutions (e.g. Y cables, longer ribbon cables) don't sound particularly expensive.