...Now, it seems obvious that the delay with this refund is deliberate...
Incorrect. Without getting into your specific history case (not that interesting, but if some is interested, the details are few pages back), every "special" non streamlined case causes quite a lot of work for us. We're very busy with fulfilling customers orders and "special" cases are getting second priority.
Guy
You have just confirmed it was deliberate by admitting moving my case to 2nd priority.
Considering that you knew that there is New Year coming and there will be no option of refudning me in the mean time it should have been done before the holiday period. At least you are honest about it.
Anyway, well, now at least, I have got at some information.
Couldn't have it been easier if I was told right away that it will be refunded in 7 days instead of vaguely saying that it wil be soem time in October?
That's just freaking great. They, seriously have taken a mick!
On 27th they are off because of their weekend break. And banks start working on Monday 29th.
Now, it seems obvious that the delay with this refund is deliberate...
They will probably apologize me/excuse themselves on 29th that they had national holiday break and then weekend so they were off etc.
(Btw, Goddamn Gallows are really cool)
Dude you are going to get your money. Guy has said so publicly, just let them be you will be refunded. They are not KNC or BFL (at least not yet). Just relax you will get it
Yes I know they are not like them. The problem was "when" I would recieve and why would I need to wait so long...
SP-Tech is the best in hosting service and miners. I don't get why you would want a refund.
Guy or Katya has always answered my emails within 10 minutes or less, even if it's like zero-dark thirty in Israel. I don't know if they ever sleep at all.
Not sure what you did to piss him off but it shows when he doesn't reply to you that fast. Be courteous.