Cointerra customers banding together for a lawsuit

Cointerra should be avoided they still have not refunded and or compensated all their customers.

Quote from: byte1 on September 26, 2014, 07:20:41 PM

I am glad I found this post. I might join as well.

They have declined to provide warranty support for my machines, does not perform to spec.

Quote from: OgNasty on September 19, 2014, 07:06:00 PM

I'm interested in joining this lawsuit as well.

Original Post

Quote from: bloodxus30 on April 21, 2014, 03:45:33 AM

Hello all,

After reading all of the customer's nightmares on the Cointerra forum about the Terraminer IV, we've decided to take action. We've also received sub-par machines and/or non functioning Terraminer IV's from Cointerra along with, it seems, 50%+ of the customers. If you have been a victim in this false advertising, non-responsive customer/technical service etc.. send me a message and we can include you. We'll keep you posted along the way. Our lawyers have been on this since last week. Feel free to message or email me. We'll be gathering everyone's specifics and getting down to business. What they are doing/have done is illegal and they will not be getting away with it.

Thank you,

J.R.M.
C.E.O
LKC Services, Inc.
web: lkcservicesinc.com
web: locksmithkeycodes.com
web: lkcsupplies.com
web: replacemyremote.com
web: etownshop.com
email: jmorrison at locksmithkeycodes dot com

More Customer Complaints:

Quote from: Kaega on September 23, 2014, 02:41:24 PM

Quote from: Kaega on August 14, 2014, 03:15:21 AM

April 4th Requested Refund after email from Cointerra.
April 4th "Ellis" replied request received and it would be "2-4 weeks to process"

May 21st Received "options" email, immediately requested refund and status.
June 30, sent email requesting refund status.
Aug 6th (7 days later), "Laura" from support said they were "processing refunds" and I was "still on the list"

July 2nd Received "zendesk" email "assisting me with my refund process" offering the mining contract, requested refund and status.
July 2nd Received "notified our finance department" and "Richard" closed the ticket. Requested refund and status

July 9th, got mailchimp email "CoinTerra Refund Status Update" which stated it was scheduled to be processed on 07/29/2014

Aug 6th, sent email requesting refund status.

To date, no reply nor refund.

Status Update
=========

Aug 13th, sent email to jc@cointerra.com referencing this thread
Aug 13th, sent another email to support, referencing my #####, asking status and refund.
Aug 15th, "jc@cointerra.com" replies stating "setbacks in processing"
Aug 18th, "jc@cointerra.com" replies "escalated up your email" and "slated to be refunded in the next batch"

Sept 22, sent email to "jc@cointerra.com" asking for status and refund.

To date, no refund.