Quote from: varChar on September 28, 2014, 08:19:56 PM

Quote from: jomay on September 28, 2014, 05:44:09 PM

Quote from: varChar on September 28, 2014, 02:37:43 PM

I totally agree with you about saying that me or you are a company isn't enough! But that is what they leaning against.
And that is what I said in my post as well. I said that konsumentverket said to me that they don't belive that it is enough either. It should be really clear that you take the form as a company!

If you want I can call konsumentverket tomorrow and ask what "I" should do if the company doesn't want to accept the product that I want to ship them back.

Hi varChar,
it'd be fantastic if you can do that. To my knowledge KnC has previously said that any order that is rejected by the customer will be left for destruction by the shipping company. Could you ask konsumentverket what I should do?

Reject the shipment and risk destruction?
Accept and immediately send a letter, requesting a refund? If so, how do I deal with KnC not wanting the product back? Also, if the product is sitting at my place waiting for the return I probably cannot use it whilst I wait for the dispute to settle.

Do you happen to know a lawyer in Stockholm that could deal with such a case and doesn't charge more than a Titan costs?

I'll call them tomorrow. Never heard anything about the destruction. Do I understands you correct that they say that they will destory it?

No sorry I dont know anything about any lawers, I'll ask konsumentverket that as well. Perhaps they can help out, or maybe not. But I'll ask.

I've only heard it once from a person on their forums. He wanted to not accept the delivery and KnC said any undelivered item would be left with the shipping company until you either pick it up or the shipping company destroys it.

It seems quite odd to me, but it does fit with their overall behavior.

Thank you very much for doing this! It's very helpful! I invite you for a few drinks or lunch if you ever come to London.