Quote from: intersango on May 15, 2012, 01:37:51 AM

Hi,

I would just like to point out as Gusti continues to harass us and act as a very vocal minority in that respect and in his stating to be unsatisfied with momentovps' service

1) purchased a service
2) used that service (he was charged for the use of ram and disk space)

He was responded to multiple times contrary to his statements. Only after he continued to harass us claiming he was never offered the service (although there are records of his use of the vps) did we stop responding to him.

That's not true. The same moment I could not provision the service, I contacted Patrick on chat and skype. No answer. Next day I sent email, and next day too. He never bothered to answer. I sent email to Genjix, and he replied with evasives.

Here are some proofs :

Code:

[23/04/2012 08:09:10 p.m.] gusti584 says: hi
[23/04/2012 08:11:08 p.m.] gusti584 says: tried to register to your momentovps service
[23/04/2012 08:11:18 p.m.] gusti584 says: could not provision service
[23/04/2012 08:11:24 p.m.] gusti584 says: I need a refund
[23/04/2012 08:12:46 p.m.] gusti584 says: user : voicelink
[23/04/2012 08:13:21 p.m.] gusti584 says: pls send refund to : 13ucYdjMAdRFMy83yAQtXv58i9NTtXYkMY
[23/04/2012 08:13:24 p.m.] gusti584 says: tks
[24/04/2012 08:42:05 a.m.] gusti584 says: hello
[24/04/2012 08:43:21 a.m.] gusti584 says: pls answer, regarding momentovps
[24/04/2012 12:34:00 p.m.] Patrick Strateman says: hi email patrick@intersango.com
[24/04/2012 01:28:30 p.m.] Patrick Strateman says: email patrick@intersango.com
[25/04/2012 08:34:41 p.m.] gusti584 says: sent you email this morning
[25/04/2012 08:34:55 p.m.] gusti584 says: I suppose you already received

Hi Patrick :

A few days ago, I registered on momentovps with username : voicelink.
I sent 5 btc, but I couldn´t provision any vps, provision error
appeared on all of them.

I tried to contact you for support, and I ended buying another service.
Please refund me 5 btc to 13ucYdjMAdRFMy83yAQtXv58i9NTtXYkMY

Many thanks
G..........
Apr 27

to support, patrick
Patrick,

I really don´t know if you are not receiving my requests, or you are
just ignoring me.
Please send me refund ASAP, I don´t want to be obliged to give bad
word to your service within the community.

Many thanks in advance.

There are others emails with genjix, I will not put here unless he explicitly say I can.
See also all my tradings, never owed a cent, tell me if I will come and say lies for 5 btc.
You need to refund my 5 btc. Tks.