Quote from: kanes on September 30, 2014, 04:17:36 PM

Quote from: IYFTech on September 30, 2014, 01:51:42 PM

Getting an answer from Bitmain is like getting blood from a stone:

Post a question here - nothing.
PM them a question - nothing.
Email them a question - nothing.

S2 & S3 users have been waiting since August 18th for these answers, that's over 6 weeks!

Quote from: BITMAIN on August 18, 2014, 02:09:15 AM

Dear Community,

Our truly apologies for the mis-understanding reported....blah blah......there is a little mis-communicaton between Customer Service Team and R&D Department...blah blah.....

Any advice from the Community and Global Customers is appreciated, feel free to contact us via PM or info@bitmaintech.com.

Thank you!

Now they have finally upload the newer cgminer code that fixes the security holes (6 weeks late), but they don't give users any information about how to apply the update!! Does that mean their customers have to wait another 6 weeks to get an answer?

It takes seconds to read a post, and minutes to reply with instructions on how to update, yet they don't seem at all interested in making sure that all their customers miners are safe from exploitation.....why is that Bitmain?

Just receive a message from Bitmain, so probably we will only have a answer in 4 or 5 October. Sad

still no answer Sad

about our new firmware, or the way to upgrade cgminer.