Quote from: bgibso01 on October 01, 2014, 07:06:08 PM

Quote from: mauiflipper on October 01, 2014, 03:28:11 PM

Yes, I do believe a class action lawsuit is possible. I have incurred a loss due to KNC's "Deceptive Acts and Practices". More specifically these practices:

1.) Advertised Batch 1 Neptunes to be shipped "Q1/Q2" of 2014.
2.) Stated on ordering page of Neptunes, Batch 1 that a full refund could be obtained at any time before the product is shipped.

On the first item:
KNC specifically knew that there product would not ship in Quarter 1, but purposefully led people to believe that it would ship sometime near the end of Q1 or beginning of Q2. They did this in hopes of tricking more people into placing Neptune orders. They then shipped in Q3.

On the second items:
I asked for a refund in Q3, before my order shipped and my cancellation was refused. KNC stated to me that my Neptune orders could not be cancelled because the product already started shipping to **OTHER** customers. This is not the wording that was used on the ordering page. They then referred me to the fine print in the cancellation policy. So, they stated one thing on their order page, where it was obvious, but then stated the opposite in their fine print.

These are Deceptive Acts and Practices by a company who's primary method of generating funds is defrauding people on an international level. So, yes I do believe that a class action lawsuit is in order and I am interested in assisting with correcting the injustices inflicted by KNC.

I think if you pull up web history, the 'fine print in the cancellation policy' wasn't there at least when the announcement was first made. I was able to submit copies of it to ARN.se and get my refund on my Neptune. I requested the refund on April 8th and it wasn't until it was time for a hearing with ARN and KnC's attorney that the wire transfer was issued (around August 18th).

Did you have to hire a lawyer to help with the process ? Are you an EU resident ?