Did you have to hire a lawyer to help with the process ? Are you an EU resident ?
I'm a USA resident and did not hire an attorney. I did discuss it with one in Sweden, but ARN seemed to be getting their attention.
Can you list the steps to upload the documents that you took with ARN. I visited the website but was not able to find exactly where to submit my information. It would be great if you could share a template letter, list of documents and so on that you used.
Yeah, seeing as how they aren't issuing refunds again, I'll grab my emails and get them on here so you guys can have something to go on. I'll try and update this tomorrow when I'm back in the office. It's sad that it's come to this. I made such good money on the Saturn I had and thought KnC was going to be great.