Quote from: BFL-Engineer on May 18, 2012, 11:46:32 PM

Quote from: ice_chill on May 18, 2012, 11:03:14 PM

Quote from: rkozola on May 18, 2012, 10:54:23 PM

I just receied my 5 singles I ordered on 3/21. Unfortunately 1 of the 5 appears to be DOA. I cannot get it to work with cgminer, although the other 4 work perfectly. EasyMiner_V_1.1_Beta.exe shows No. Processors [ 0 ], while the others show No. Processors [ 2 ]. It also fails all the diagnostics with Done [FAST RETURN FAULT], Unit NOT reliable. Processed: 3, Avg/ Speed: 0MH/S, Errors: 5, Throttles:0. Total time: 0 seconds.

I sent an email to BFL. Hopefully their customer services handles this quickly.

That's bad, I wonder what went wrong as they test them before shipping. Have you tried swapping power supply / USB cable ?

Please communicate regarding this issue with office@butterflylabs.com. This could've been caused
by a shock when the unit was being delivered. In the mean time, can you trying flashing the unit
using Easyminer?

Regards,
BF Labs Inc.

Got a call from Sonny, he had me look at a few things and then asked to send it to him. Already got it sent out via UPS.