Post
Topic
Board Mining (Altcoins)
Re: Swedish ASIC miner company kncminer.com
by
topdawg_swe
on 07/10/2014, 05:29:56 UTC
I`m waiting for a refund for over 140 days
I had a real problem as my father needed a kidney transplant and asked for a refund on 30.04
Call them , explained them my problem , send them medical leather with the translation of my sister diagnostics and medical problem  (the whole family has health issue ) .
They did not refund me , is the same answer over and over again .
I`ve sent email requesting assistance to over 15 Swedish lawyer with no response .

This is the worst company I`ve ever encountered in EU.
I had enough .

Best
T
 
 

Hey, I just stopped back by on the KnC forum and saw that things have not got any better with the refunds.  This worked for me, but ymmv.  File a complaint form with ARN.  On their website, they have forms for english also.  Now I did receive email from them in swedish and had to translate it, but otherwise everything worked fine.  I just filled out the form, attached my invoice and copies of emails from KnC.  KnC waited until it was time for ARN to have a hearing and then refunded my money.  Good luck on your refund.

Hey guys!

I´m from Sweden and, naturally therefore, speak Swedish. If you wish I can be of help getting through to the right channels for your claims. I have had some experience with ARN (Allmänna Reklammations Nämnden) and it can be a bit complex I´m afraid.

If you want something translated I can do it for your (free of charge) -you can send a tip if you feel the help was good, otherwise a "thumbs up" for my rating as a newbie would be enough! Smiley