Quote from: Searing on October 21, 2014, 09:15:29 AM

NOTE: This is mostly a re-hash of info from knc forums and bitcoin talk.....I just have been grabbing this info as it pops up on knc forum and here
in case (likely) after I get my Titan (that don't work) I will have to use such resources...there are probably better lists and more informed folks
but a couple people asked me via PM and this is what I have in my kncwtf folder...for when (not likely an if here) I too will have to use such
resources to get some kinda satisfaction back from KNC...in my case it is the Titan...

anyway as long as I made this to PM those guys for what it is worth I tossed i up here

I make NO CLAIMS ANY OF THIS WILL WORK OR THE FOLK INVOLVED ARE LEGIT ETC...Just a list of stuff/options I've been grabbing
in case KNC does not in some way make good on its promises of working products..delivered in time..doing wtf they said they were supposed to do

(yeah you are right I will be adding to this list and probably using it sooner rather then later)

best source is this thread and knc forums..but save knc forum stuff...I fully expect them to nuke the site..deletions and banning are way up
so save all the pages etc on the knc forum imho it is gonna get pulled one of these days

https://bitcointalk.org/index.php?topic=170332.msg9236786#msg9236786

above fire hazard titan

https://bitcointalk.org/index.php?topic=170332.msg9212232#msg9212232

above knc form letter used from bitcoin talk

http://www.kncrefund.com/faq.html

above knc refund site

https://bitcointalk.org/index.php?topic=170332.msg9176241#msg9176241

above how much $$$ knc has been putting into its data farm vs getting

Neptune/Titans out and fixed

https://twitter.com/KNCRefund

above twitter knc refund feed

http://cryptomining-blog.com/3594-potential-class-action-lawsuit-against-

kncminer/

above news article on knc class action being taken

http://www.konsumentverket.se/otherlanguages/English/This-is-how-you-file-a-

complaint/

above complaining to swedish consumer protection agency

http://www.konsumentverket.se/otherlanguages/English/Consumer-rights/Right-

to-cancel-a-purchase-Right-of-withdrawal/

above right to cancel 14 days same agency

http://www.konsumentverket.se/otherlanguages/English/Consumer-

rights/Defective-goodsComplaint-/

above same agency defective goods policy (plenty of titan neptune probs)

https://bitcointalk.org/index.php?topic=170332.msg9195914#msg9195914

another form letter to an agency to look at or use as an example of how

https://bitcointalk.org/index.php?topic=170332.msg9196020#msg9196020

above links to the above also usa Better Business Bureau and world wide one

https://www.bbb.org/

usa better business bureau

http://www.consumersinternational.org/

above consumers international

http://europa.eu/youreurope/citizens/shopping/unfair-treatment/unfair-

contract-terms/index_en.htm

above unfair contract terms EU

http://kncclassaction.com/

knc class action being considered (one of many)

https://www.ftccomplaintassistant.gov/#crnt&panel1-1

above usa FTC federal Trade Commission

http://forum.kncminer.com/forum/off-topic/miners-cafe/64659-poll-in-your-

opinion-when-will-titan-finish-shipping

above missed shipping date knc forum

http://forum.kncminer.com/forum/main-category/hardware/64717-truth-about-

titan-cubes

above example of titan cube issues

you just need to go on knc forum and look around before stuff is deleted
on how much all this Titan just does not work...

cubes/controllers/will not mine on multiple pools will not mine on fast block

coins ..only works litecoin...just use the forums to find many of the specific

instances...

copy the pages when you do cause I myself expect them to pull the forum as

people get more rilled up and they flush the site
too many details but that is where most of the real info is at on problems

https://www.kncminer.com/news/news-111

https://www.kncminer.com/news/news-112

above knc news on titan problems

that should keep anyone more then busy

as to myself I'm unsure about the proper method ..I don't think refusing the

unit will help..from their actions so far they would simply hold the unit

hostage if they know you are going after them legally imho

i myself will probably wait get the unit then do all or most of the above like

everyone else after the fact..in that 9 out of 10 of the Titans don't seem to

work in some manner ..most have at least 1 bad cube etc....we likely will have

to play RMA games with KNC and document everything and use the resources above

anyway what i plan on doing getting it in hand see what is broken then do the

consumer protection stuff above...right now if you complain to kurt or to

sales at knc in my experience they just don't reply to you anymore in

email..which could be tough on a RMA in the future or something..so imho
it is not much of a streach if you complain before you get your unit..you may

never see the unit..such as it is

anyway I just have been grabbing these links as they pop up on bitcoin talk

..some may be scams....just be wary of them....others should continue to get

on and say how things are working for them...but get on the swedish miner

forum of bitcoin talk and just keep track also yell in forums for help from

others more up on this or in the process then myself also

if you do want to tip as you suggested feel free to do so ..it is not needed

however in that as long as I made this speel here ..I may as well post it on

bitcoin talk as well

but here is my bitcoin address .. again I just compiled the info so not that

big a deal

14LZGNSwg274baePA7AUBreUAxtRKx3KhK

well off to dump this on bitcoin talk as long as I wrote it all out...I'm sure

others have better info and more links ...swedish miner forum on bitcoin talk

and knc forums is where you will get the most info..be guick on the knc forums

and save the info ...I do expect them to flush their site one of these days

when things get more heated

and again keep track of this thread and knc forums thread ....for the latest info on new legal options
or progress of the above existing options

good luck

Searing

Good work!

FYI
I have just made a complete copy of the whole KNC Forum! I will keep it updated day by day.