Hello,
I have an account with Bitfinex.com and was using Bluestacks with Google authenticator. But I have a hard drive crash and need to have the 2 FA reset. So I can log back in and make some trades. I did contact support a couple days ago. Any help would be greatly appreciated!
Regards,
Brian
okay, since there isn't
Same here, email sent a week ago --> no answer yet
Any update about this?
I asked specifically if you guys could provide some more info? I don't even have the email address to search for your email. That being said, support has said they do not have any backlog.
okay, I provided a pretty good summary above and since there doesn't sound like a backlog.
My email was titled "lost Google authenticator key". I'll be glad to provide any details in regards to my account and trading activity.
Thanks for your time,
Brian