Quote from: dlowings on October 27, 2014, 06:30:06 PM

Quote from: NotFuzzyWarm on October 27, 2014, 05:49:47 PM

Quote from: Yun789 on October 24, 2014, 08:42:04 PM

Quote from: NotFuzzyWarm on October 23, 2014, 06:19:38 PM

Quote from: Yun789 on October 23, 2014, 04:27:32 PM

just got my tracking number too.. but here's the question, do they expect us to pay for the import duty? and same with sending their psu back to them as suggested in the last email? cause thats gonna hurt my wallet if i have to pay for that again..

Duty? Not in the US at least. Is part of the shipping cost.
As for returns/replacements. No duty as long as parts are marked as warranty replacements. Even if Bitmain wants to old one back as long as marked as a Return no duty applies (plus if any did would be their problem, not yours)

the last time i had an issue with the s2 they took the old hashboard back, they were meant to pay the duty, they didnt pay it, and ups were up my ass for the money, so in the end i had to pay for that too

... We ship things to/from Asia all the time and never came across that before. I'd try and go after Bitmain for the monies. If anything to make it more palatable to them (though it IS their responsibility) email support an offer to buy a set of s3's if they deduct the current btc value of the duty?

The sender has the responsibility as marking it "warranty replacement part" .. I think if you do that the duty should be waved . mark the value of the defective part "0.00"

No?

yes that is how it goes.
Sender of the replacement still has to list the correct value or Customs gets upset but also identify it as a no-cost warranty replacement to nullify import duty and taxes. Defective part being returned is to be labeled as 'defective' with zero value.