I have not received a response from BITMAIN support in over 48 hours.
Will be answered soon, and / or Tim will expedite it.
In my email, I apologized for getting so upset
Thats not a problem, won't affect anything.
you're going to need to do an RMA to replace the PSU for the second time
From what you suggested before, it didn't sound like a PSU issue as your non Bitmain PSU was also not able to power the miner, correct? If you're in the US then BITMAIN_warranty can do a unit swap for you.
I can't believe I'm saying this but I think I like you now! ;-) I am indeed in the U.S., and if this is possible (a full unit swap) that would be fucking AWESOME! Please let me know how I can go about this process so I can edit my posts and not harm your (BITMAIN's) reputation further.