Finally !



DAMIJAN MERLAK 10.11.2014 15:53:03
Dear XXX,

I have added 0.821 BTC to your Bitstamp account.

Best regards,
Damijan Merlak



Maybe the previous guy was in holiday, fired, or whatever.
In the end:
3 weeks after the ticket creation,
few minutes after a bitcointalk thread creation,
the problem is solved !