@The Joint, I'm aware that there have been a lot of complaints recently about how customer service has been handled by us. I'm only authorised to talk about the activities of my division at the moment (AML/KYC), but I'll see if I can get an answer for you on each of your points. I should warn you ahead of time that I probably won't be allowed to discuss specific staff salaries for obvious reasons, but I'll see.
Sorry that I can't give better answers than this right now, but please be patient and I'll see what I can do.
Thanks, I appreciate it.
By the way, the reason I am asking about wage/salary in addition to asking about the number of employed service representatives is so that I can get some idea of whether or not Mt. Gox can afford to hire additional personnel. I would be more interested in the average salary/wage paid to its customer service reps than specific salaries/wages.