I didn't reach minimum threshold so Im not expected to get my payouts but my balance disappeared and reset to zero too.
Dear ONLYfree Submitting a ticket through Email:
Contacting the Technical Support Team they are ready to help.
Before Contacting Us - Gathering the Right Information
Gathering specific information can help us gain some insight into the issues you need help resolving.
1- Your Microwallet username or email address.
2- BTC address registered on our site.
Well do our best to respond within 24 hours.
For more details on what information you will need to provide to your tech support agent, please see our article , How to contact us.
CoinGamez.com Team