Quote from: jomama22 on November 14, 2014, 07:17:01 PM

Hey guys!

Never posted here but have lurked for a while. Anyway, I have been trading on bitfinex since march or so and never ran into this issue but a few times. This is on margin.

So a lot lately I have had my limit orders (both long and short) only partially fill when completely bought out with the remaining order canceled. The weirdest thing is that I will have varying amounts of remaining trade-able balance after the order partially fills.

I have enough of both BTC and fiat in by trading wallets for any fees for the amount I trade. I am really lost at what is happening and what I can do to actually trade the full amount.

An example, i set a short at $400 for 20 btc, a good $500 under my max tradeable balance. price hits, fills only 14.6358473 btc. Then my tradeable balance shows $1100 but it doesnt equal my total tradeable balance when added to the btc I shorted at that price, its off by atleast $1k-$2k. Then when I close the short, my tradeable balance is back up to normal.

There is no indication in my history of "insufficent funds" or anything like that, just a trade for the random amount of BTC it chooses.

I am getting very frustrated about this, I am losing money because of it and have no idea how to prevent it from happening. I have messed with the asset/currency fee feature but no avail. It fills my order when it wants to and doesnt when it wants to.

Thanks for the help,

Cheers

Just remembered an additional issue. I had a phantom short order put on my account of around 5btc yesterday. I can send my trading history and such. But there is not a single indication of it ever happening in my history other then when I immediately closed it. Was very very concerned.

Do you have any screenshots? If you can email any relevant information to support@bitfinex.com, they will take a look. Hopefully, we can figure out what is going on in this case.