Boris has been working with Polo since the last post where they claimed we were the problem I believe 2 weeks ago maybe now. He has tried to get in touch with their Dev on several occasions but their Dev was not available over the last couple days. Boris provided them direct assistance and custom versions to try and get logs from the Dev. I have no idea what the problem is or why it is such a complicated fix.
Just keep in mind that BTER had the new version up to date in about 5 minutes with no issues whatsoever and has been up and working since. So to say that our network is the problem, to me, seems unlikely as we have users transferring money as well as another exchange transferring funds with no issue interfacing with our network.
I don't know their setup personally and we have witnessed from Wulfs comments that he was having trouble sending with his Windows wallet (I believe?). It could be an isolated strange issue or maybe they are using some kind of unique configuration with a windows wallet that is causing a similar issue to Wulfs. I really can't say.
I wouldn't be quick to lay blame on either of us as it is probably a problem with the unique configuration of their network and site and how it interfaces with our setup that just has some kind of kink in communicating.
TL;DR Boris has been in contact with them whenever they have been available and he has been trying to help them.
Hi Grexx, thanks for the update! This was the latest response a couple of days ago from Poloniex regarding the ticket about XCR I've opened at their site:
I've been waiting on Boris for several days now. He is supposed to send me a special version of XCR with increased logging features. He recently contacted me apologizing for the delay, saying it was due to sickness.
As far as I can see, people are pointing at each other without a real solution...
Answer from Polo on XCR:
Boris provided a custom version, but did not tell me what to do with it. He wants to connect on IRC -- I tell him when I am available, and he never seems to be around. We're in very different timezones. I think we should be emailing because of this, but he said we should do IRC instead. Neither of us know what the issue is right now. At the very least, XCR is not reporting errors correctly, as it claims transactions are being sent but they never make it to the block chain.
Grexx/Boris?
I'm in IRC all my working time. Sometimes i checked #poloniex channel, but i have not seen busoni.
Last what i got from polo dev, it was today night for me:
>> We don't seem to be connecting on IRC.
Today i sent version again with instruction what need to do.
Previous problems with polo, looks like there was problem with their firewall,but i'm not sure.