There seems to be a bug in your bitcoinaddress system. I recently did 2 orders right after each other, and i got the same payment address for both the orders. I didn't really think about it so i paid for both orders to the same address, and now the last order is gone. Kinda annoying considering i've actually paid for both orders
It happened again today when i tried making 2 orders right after each other and got the same payment address for both the orders. Sent you an e-mail about this on your supportmail by the way! And i can still really vouch for cigs.eu, this is the first time i've ever had any problems with them after about 10 orders

If you actually get the guy to respond to the support email can you ask him to come on here and tell me what they're doing about my 21BTC order that seems to have vanished into the abyss?