Hello everybody! All emails responded. I am extremely sorry for the delay - we've got an insane number of incoming emails combined with some family stuff going on, but now we're going full speed.
Also, the British seizure rate went pretty high up, so it is better to abstain from ordering if you're from the UK for now. We can only refund 50% if you show us proof of seizure, so order at your own risk!
Good luck!
If you actually get the guy to respond to the support email can you ask him to come on here and tell me what they're doing about my 21BTC order that seems to have vanished into the abyss?
Responded. I am sure we can figure something out, as you're a repeat customer and received your previous order fine.
Yeah, UK customs have been a complete pain, so I can understand that! I've had a bunch of stuff on its way to me on valuations of like $30-50 and it's ALL been stopped lately.
Apparently it has something to do with the olympics, although I'm not sure why that would necessitate customs searches...
A couple of pages ago you said the first two cartons had been shipped - any chance you could ship the third carton from the order to a different address? I think it's possible my usual address now flags in the database given the amount of customs charges I've been subject to lately.
As for proof of seizure - my mail to my normal address is getting forwarded by Royal Mail to where I am currently, but I'll be back there briefly next week and I'll see if anything has not been passed on properly.
Cheers for finally coming back to the thread!