Quote from: Blazedout419 on December 21, 2014, 03:33:54 PM

Quote from: raskul on December 21, 2014, 09:12:09 AM

Quote from: dogie on December 21, 2014, 09:03:29 AM

Quote from: ensurance982 on December 21, 2014, 01:00:29 AM

Quote from: dogie on December 17, 2014, 03:15:36 PM

This company's rating has been updated in the Manufacturer Trustworthiness thread.

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I gotta say this is a tad uncalled for... FC has communicated more than ever (well except for the funding and early gen 1 period) over the last weeks or so. The 1/10 points at communication deserve at least something better Cheesy

Have a look through any of the product threads. Its been the same thing repeated for months and months, bad communication, customer support, technical support and impossible to get hold of anyone. It goes on for pages and pages and pages and pages across all the threads.

I think what dogie is confusing here is the difference between a product manufacturer and an interent formus user.
When you purchase an item from a manufacturer, they do not have a duty to be on hand 24/7 on a related, but separate from their own sales platform forum.
I do think dogie has been slightly harsh and I can actually see a h/w race which is pretty much neck-and-neck-and-neck-and-neck at the moment.

You are joking right? They sold bad miners and just completely ignored it for months. People had boards DOA, boards catching fire, bad controllers, paid orders with delays and no replies. They should not be expected to offer round the clock support, but not even replying for over a month? AM should stick to making chips and offering cloud mining...AMHash seems to be working out well these days.

good point. i tend not to take much notice of any supplier batch1 as I have a principle rule never to buy batch1. but yes, I recall very clearly the points you raise and concede to your being quite correct.