Quote from: PatMan on December 23, 2014, 02:34:44 PM

Absolutely excellent customer support. Compare this to other, well known hardware manufacturers "support" personnel who simply go about the forums neg-repping anyone who isn't happy or disagrees with them in some way - it's a no contest.

I've been reliably informed that the company I refer to will/should be rectifying this situation soon, but as the saying goes, the proof is in the pudding. As you rightly say, other manufacturers need to step up or get left behind.

I guess you are talking about Dogie. Seems like he has been using the moderator button to cull threads maybe the Mods would like to have a long look at thread bumping he is doing for all his clients. Before culling this thread for questionable content. Laughable. What is wrong Dogie don't like people commenting in my thread about your questionable behavior?

Quote from: cathoderay on December 18, 2014, 08:41:09 PM

Oh man, I just read through some of dogies updated "trustworthiness" guide - it's hilarious.... Cheesy

Seems pretty obvious what's going on there:

Dogie gets free mining gear from manufacturer - manufacturer gets a higher ranking.
Dogie gets paid/accepts bribe from manufacturer - manufacturer gets a higher ranking.

It ain't no guide, that's for sure, not by a long shot. Who ever pays the most gets a better advert. What ever credibility dogie had with his guides went down the drain the moment he started accepting "payments" & sucking up to manufacturers for freebies. It's a sickening sell out of a thread.

With regards to the Hashcoins fake stats & doctored screenshots (which they obviously are), they've publicly promised dogie some free hardware - so there's absolutely no way he's gonna risk losing that by telling the truth & down marking them accordingly, he'd rather try and argue with the likes of software devs, hardware devs, forum moderators & pretty much anyone else on the forum than do that - it's a joke.

Similar story goes for Bitmain. Bitmain sat back for over 3 weeks while their customers downloaded broken/untested S3 firmware (again) that either bricked or slowed down their miners by a massive amount. During that time they didn't respond to a single complaint, ignored requests to remove it from their site & still haven't released an apology to the 100's of customers who's miners they f*cked up - and it's still on their website for anyone to download! What does dogie do? He increases their ranking. Absolutely freaking hilarious Cheesy

Is it an honest review? - is it f*ck..
Does Bitmain pay him? - of course they do. Again, he's not going to risk that nice little pay-check by telling the truth - no way.

This is the only truly unbiased & independent news/review thread on the whole forum. You sing for no company & no man - you tell it how it is with quotes & links from forum members - huge respect to you & keep up the excellent work here.

Thanks for commenting on my thread. If you have complaints about Dogie take them to his thread. That be best. That way he can click the moderator button and cull that thread instead of this one.

Your comments about Bitmain are relevant and I have seen a lot of issues but Bitmain has been working on the issues it hasn't been a 100% ignore like Technobit or BFL. My understanding is Dogie is supposed to help Bitmain in these forums not sure how much he has helped them given the huge backlash but that is something they might want to fix along with all the other CRM issues. My take when I met Bitmaintech in HK was that they are very much a company trying to get a handle on CRM and will do what they can to compete with Spondoolies. Let us hope things get better because we need more competition in the marketplace not less.

Here is an example just today of a win for the customer after Bitmain rectified it.

Quote from: shoemakerbruce on December 24, 2014, 12:43:10 AM

Quote from: BitmainWarranty on December 23, 2014, 05:52:02 AM

@shoemakerbruce,

Something must went really wrong here and apology...

Would you please check your PM. Sent you a contact info. Lets resolve this.

These peeps made good! I am 100% happy, my issues rectified and I have been "made whole" in EVERY way. SALUTE! Cool

Although problems persist.

Quote from: cloverme on December 23, 2014, 03:03:36 PM

I do really like bitmain, they are one of the better asic manufacturers out there. That being said, their return/rma process and procedure is awful and it's nearly impossible to get support. I had a unit that showed up with a capacitor that was broken off, when I went back to them for a replacement, they told me to press hard on the chips. I even had pictures showing the damaged component on the board with big red arrows pointing at it. I finally gave up after a month of emailing back and forth. So, I would forget about trying to get anything fixed or returned to them. Junk it and buy another and chalk it up to the cost of mining.