Quote from: mjoz on June 28, 2012, 02:34:27 PM

Quote from: Mt.Gox Support on June 28, 2012, 02:21:30 AM

Quote from: mjoz on June 27, 2012, 11:53:54 PM

Quote from: Mt.Gox Support on June 27, 2012, 02:34:37 AM

It has been explained here over and over. Dwolla decided to change its TOS when it comes to Bitcoin, this in order to protect their clients and their company and we have no problem whatsoever with them willing to protect their business. Dwolla requires now companies like us to submit certain documentations to issue them a "Writing Consent" that allow companies like us to freely continue to do business with Dwolla. As for today and after submitted these documents several weeks ago we are still waiting fro Dwolla to get back to us putting us in a very delicate situation with the fear of being shutdown at any single instant and have the funds on our Dwolla account frozen.

Thanks, I initiated a support ticket with Dwolla and referenced this discussion thread. I am sure that when everyone knows where the bottleneck is we will get this worked out.

Thanks, hope it will have the effect we are all waiting for, we, Mt.Gox try to do everything by the book and would love to continue working with Dwolla and comply with their terms. I personally sent an email to Ben Milne 22nd but have yet received an email from him.

How odd, I got this back from my support ticket with Dwolla:

Michael,

Thank you for the clarification, I was under the impression you were sending funds to a third party. It appears that your account is active and verified, if the payment has not reached the Dwolla system we have no control over how long the transfer will take. If another Dwolla user has initiated a transfer to your Dwolla account you will see it in your "pending" transactions or "Money In" tab. I do not see any payments being made to your Dwolla balance at this time, therefore I am not able to see what the hold up is. I would recommend getting in contact again with the third party in question, to see if the funds have successfully been sent to your Dwolla account.

Thank you,

Dwolla Support

What's up with this?

There is nothing odd here and this has nothing do to with you being a verified and active Dwolla user. The problem has I stated earlier is that Dwolla has changed its TOS and impose us, as well as other Bitcoin oriented business working with them to comply with new TOS. Only Business approved by Dwolla and that received the so call "Writing Consent" will be in the clear. As for today, after sending them everything they asked us, after personally contacted Ben Milne to get this done one way or another, we are still in the "Dark".
So in order to avoid another "Technocash" fisaco we decided to be EXTREMELY cautious with Dwolla in every aspect resulting a slowdown in Withdrawals.