Deposited, no problem, did the wager requirement, no problem. I was asked by recovery team to provide nine different information since drivers license isn’t supported as KYC in my country (Nigeria) now I am just having fingers crossed and waiting for holy darkness and his contact to come through and provide resolution. I just honestly need my money now.

Thanks for your input. Really hoping for the best and resolution now from holy darkness who’s been coming through for others.

Thank you so very much holy. I appreciate the help man. I just want to be able to withdraw my money. Thank you for all the help and fingers crossed now. Hoping resolution does not take too long

Thank you @logfiles for your input and support.
I was asked to provide nine different information, I provided them in order of request and they (Bc.Game) after two days of wait, sent an email not talking about receipt of my information provided from all the details requested saying I should go back to site to do KYC, now site is showing KYC limit- Submission no longer allowed. And I have emailed them to notify them of the situation from site and now I have been met with total silence since then. This is why I am asking for help, BcGame should release my money for withdrawal.

Thank you

Hi Madhdirakib,
I completed the wager requirement, of 1.1 odds to be able to withdraw. I have attached wager requirement completion photo proof. It shows even from the site that I have completed the required wager and I am able to withdraw however I could only withdraw not up to half of my deposit amount. My deposit currency is Naira. I deposited #3,000,000 and wagered it at 1.1 odds at crash casino and wager requirement was completed but I could only withdraw #1,000,000 naira which is not even up to half of my deposit amount. Do you understand my plight now?

https://imgur.com/a/anvFikX

Hello All,
Good day.

I deposited money into my Bc.game account and did the wager requirement by playing crash casino and upon withdrawing my deposit amount and winning, I received KYC popup error to complete before initiating transfers. I have sincehttp:// then tried to get the KYC done, drivers license was not supported and then when I finally tried to use a passport ID, submission limit reached email and site popup came on even though there were still about 3 tries left.

I messaged live support on the site and they told me to submit over 9 information via email to recovery@bcgame.com from device used, ip address, txId deposit information and I provided all yet they do not want to release my money to me. If they do not want to release the wagered winning, they should return my deposit amount to me.

I have read a lot of posts and see BcGame tends to make withdrawal difficult after winning. However if I cannot get the winning of only wager requirement. No problem but they should please give me back my deposit. It has been over 4 days. Please help me. @holydarkness.  I would appreciate all the help I can get.

BC.GAME
Username:   Pdzyygjgaxcc
UserID:        94366091

https://imgur.com/a/sbrThjv
https://imgur.com/a/2Gs9goK

Any other information needed, I can provide upon request. Please help me.

Hello All,
Good day.

I deposited money into my Bc.game account and did the wager requirement by playing crash casino and upon withdrawing my deposit amount and winning, I received KYC popup error to complete before initiating transfers. I have since then tried to get the KYC done, drivers license was not supported and then when I finally tried to use a passport ID, submission limit reached email and site popup came on even though there were still about 3 tries left.

I have read a lot of posts and see BcGame tends to just make withdrawal difficult after winning. However if I cannot get the winning of only wager requirement of 1.1 odds. No problem but they should please give me back my deposit. It has been over 4 days. Please help me. @holydarkness.  I would appreciate all the help I can get.

BC.GAME
Username:   Pdzyygjgaxcc
UserID:        94366091