Honestly, CaVirtex is losing 100% of its legitimacy right now as a trusted trader. When you look up CaVirtex to see if they are legit or not, this thread is what comes up, and news flash to the owner of CaVirtex, this thread destroys your credibility.

What also doesn't help is when you call your 1888 number about verification, the owner of the company comes on with an automated message where he sounds angry and bitter as he tells ppl why their verifications aren't going through. He should be thankful that he is probably stinking right right now because of his website and the high fee's they charge.

They seem to have absolutely ZERO understanding of customer service and how critical it is to the sustainability of a business. With that said, maybe they don't care about their business and instead are just in for short term cash and carry.

Sent in all my verification info Nov 26th, have not heard from CaVirtex since. My account information is all there, drivers license image front/back, internet bill. No reply, nothing. They advertise 2-5 business days for verification, it has been a lot more than that and as a result I am missing critical trades that would have made me money. I am trying to be patient and calm but no one answers their phones, replies to tickets sent over a week ago, nothing.

CaVirtex claims they have 9+ people, how can it be that with 9 people account verifications take THIS long. What are they doing that takes so long? It is an account verification, not a passport application with 10 year background check.

I have joined this forum to post on the CAVirtex thread, however, looks like I have to make a post in the newbie section first.

I've been waiting over a week for cavirtex who advertises themselves as verifying accounts within 2-5 business days. I've submitted several tickets as well as called but have not heard back from them, some tickets not even related to account verification.

On their automated voice mail, the owner sounds almost angry and talking down to people calling in about verification. I guess I'm not the only one waiting to be verified, but this is their own doing by advertising 2-5 business day verification which seems to be a flat out lie. Likewise, Cavirtex has some of the most expensive fees around, in which case if they are so expensive then they should be providing much better customer service.