I think the players have waited long enough to see some changes and at least some one monitoring poker in any form.
Nitrogen Sports Support at 11:50am on December 13, 2015
Hello 42704,
Thank you for bringing these accounts to our attention. As you might have noticed, the way in which we deal with these multi-accounters is not ideal. We are working on implementing a fix to ensure that this will no longer happen; unfortunately, this can take some time. In the interim, we will continue to investigate all accounts and do our best to block them.
In regards to your cell connectivity, do you receive any sort of error? If so, what does it say? Is your cell phone using Wifi on the same network as your computer? If so, do you ever experience a disconnect on your computer? My best guess at this point would be something to do with the connection of your cellphone- depending on whether you are on wifi or using cellular data. While I am not sure that there is anything we can do on our end to remedy the situation, if you do encounter an error, please let us know and we will certainly pass it along to the tech team. Lastly, does this connectivity issue seem to affect the sports book or casino, or is it solely poker which is affected?
Thank you again for your understanding,
- MarkNitrogen Sports Support at 7:48pm on December 28, 2015
Hey 42704!
Thanks so much for taking the time to contact us. First of all, I apologize that you believe we are not investigating cases or implementing solutions in a timely manner. All investigations must be thorough, and any changes and implementations do take some time.
The accounts that participated in tonight's freeroll have already been brought to our attention and are being added to the ongoing investigation.
We certainly understand your frustration, and I will be sure to share your feedback with the appropriate people. We definitely appreciate you as a loyal user, and also for your continued vigilance against this issue. Unfortunately we cannot speed up the aforementioned processes, but please let us know if there's anything else we can do for you!
Sawyer -
Manager
NitrogenNitrogen Sports Support at 3:43pm on July 22, 2016
Hello 42704,
Thank you for your latest response.
You are certainly entitled to your views in regards to the Multi-Accounting problems; the crew at Nitrogen Sports will continue to monitor our players' action in order to maintain the necessary order and avoid any unlawful circumstance, but continue to rely also on our customer's help in the reporting of any wrong-doing committed by our players. However we may try to tackle every single instance, it may not always be possible to track every cheater, from a humanly-feasible perspective in the briefest and most convenient time.
Feel free to provide us with any evidence you stumble upon for any poker violations, as we regard each and every single report with the utmost seriousness.
As we've indicated in the past, we remain at your call for anything you may require additionally.
Best Regards,
NateJust some examples of what I was told would happen,I imagine others have been told the same and are fed up like myself.
===================================================
I just logged on to look through the 100 hand and could not believe I caught 4 more accounts cheating by just opening the lobby. Any table doing over 150 hands in a hour is a red flag!
Need to find a easier way to catch them other than copying every handreplayer link,it just takes to much effort when there is 4 different tables of cheats.
So here are the latest cheats:
Ozuna [734447] Fold 0.01
assa [731303] wins 0.02
Hand started:42278b50-d2b4-457f-822c-f7d32216ae95
assa [731303] Small Blind 0.01
Ozuna [734447] Big Blind 0.02
assa [731303] Fold 0.01
Ozuna [734447] wins 0.02
Hand started:0c151900-4780-4e02-9208-49769ba2bc1f
Ozuna [734447] Small Blind 0.01
assa [731303] Big Blind 0.02
Ozuna [734447] Fold 0.01
assa [731303] wins 0.02
Hand started:0049959e-7783-48a5-b742-ef977c00377b
assa [731303] Small Blind 0.01
Ozuna [734447] Big Blind 0.02
assa [731303] Fold 0.01
Ozuna [734447] wins 0.02
Hand started:95d11373-3df6-4250-8d85-abbcc26d1d9e
Ozuna [734447] Small Blind 0.01
assa [731303] Big Blind 0.02
Ozuna [734447] Fold 0.01
assa [731303] wins 0.02
Hand started:aadc369c-c341-4d47-b42f-d56f8d6344c7
assa [731303] Small Blind 0.01
Ozuna [734447] Big Blind 0.02
assa [731303] Fold 0.01
Ozuna [734447] wins 0.02
Hand started:04d7a655-b092-4298-b277-78b8680789b8
Ozuna [734447] Small Blind 0.01
assa [731303] Big Blind 0.02
Ozuna [734447] Fold 0.01
assa [731303] wins 0.02
Hand started:6e4cb787-03f0-4ea9-a88f-92ab90c6bb3b
assa [731303] Small Blind 0.01
Ozuna [734447] Big Blind 0.02
assa [731303] Fold 0.01
Ozuna [734447] wins 0.02
Hand started:7621e9b9-b652-4820-8bb8-935c57f96e3a
Ozuna [734447] Small Blind 0.01
assa [731303] Big Blind 0.02
Ozuna [734447] Fold 0.01
assa [731303] wins 0.02
Hand started:fba19c66-04c3-4cf5-a32b-6b5e4fadeb5a
assa [731303] Small Blind 0.01
Ozuna [734447] Big Blind 0.02
assa [731303] Fold 0.01
Ozuna [734447] wins 0.02
Hand started:dd77d518-1587-4a35-99f8-3c766ae187a0
Ozuna [734447] Small Blind 0.01
assa [731303] Big Blind 0.02
Ozuna [734447] Fold 0.01
assa [731303] wins 0.02
Hand started:daf77791-4b97-4349-b87d-906eb5f14df4
assa [731303] Small Blind 0.01
Ozuna [734447] Big Blind 0.02
assa [731303] Fold 0.01
Ozuna [734447] wins 0.02
Hand started:bd7baa03-8de8-47d9-ba66-11d899ab4fe7
Ozuna [734447] Small Blind 0.01
assa [731303] Big Blind 0.02
Ozuna [734447] Fold 0.01
assa [731303] wins 0.02
Hand started:db52b095-cb23-4bff-8bbf-402bf1fdad57
assa [731303] Small Blind 0.01
Ozuna [734447] Big Blind 0.02
assa [731303] Fold 0.01
Ozuna [734447] wins 0.02
Hand started:9f1691fb-6a00-419a-99d6-4bb5566ad1db
Ozuna [734447] Small Blind 0.01
assa [731303] Big Blind 0.02
Ozuna [734447] Fold 0.01
assa [731303] wins 0.02
Hand started:6ad7e9f9-a19e-4f37-8561-fdc5ce63c831
assa [731303] Small Blind 0.01
Ozuna [734447] Big Blind 0.02
assa [731303] Fold 0.01
Ozuna [734447] wins 0.02
Hand started:5a07bb57-a538-4e7d-b139-3613693f4428
Ozuna [734447] Small Blind 0.01
assa [731303] Big Blind 0.02
Ozuna [734447] Fold 0.01
assa [731303] wins 0.02
Hand started:e60f8062-8bc0-4e5a-9a21-ca7318e346ec
assa [731303] Small Blind 0.01
Ozuna [734447] Big Blind 0.02
assa [731303] Fold 0.01
Ozuna [734447] wins 0.02
Hand started:e84d1db3-46cc-4802-a917-b61195376ddc
Ozuna [734447] Small Blind 0.01
assa [731303] Big Blind 0.02
Ozuna [734447] Fold 0.01
assa [731303] wins 0.02
Hand started:353d4d04-24e3-497b-ba28-19c44f3d78d9
assa [731303] Small Blind 0.01
Ozuna [734447] Big Blind 0.02
assa [731303] Fold 0.01
Ozuna [734447] wins 0.02
Hand started:a5438fa2-a8e8-4c39-b800-57b32095247f
Ozuna [734447] Small Blind 0.01
assa [731303] Big Blind 0.02
Other table:
satoshi [1993053] Fold 0.01
norman [1993006] wins 0.02
Hand started:921c733d-c703-4219-9436-03d197fa49e7
norman [1993006] Small Blind 0.01
satoshi [1993053] Big Blind 0.02
norman [1993006] Fold 0.01
satoshi [1993053] wins 0.02
Hand started:d94291a5-1385-4b68-8998-b9ae2e8eb22b
satoshi [1993053] Small Blind 0.01
norman [1993006] Big Blind 0.02
satoshi [1993053] Fold 0.01
norman [1993006] wins 0.02
Hand started:4bf242fb-463d-4112-8f00-e1e2df6ee262
norman [1993006] Small Blind 0.01
satoshi [1993053] Big Blind 0.02
norman [1993006] Fold 0.01
satoshi [1993053] wins 0.02
Hand started:b4ef058c-de37-414e-8b91-0180c5cef8d3
satoshi [1993053] Small Blind 0.01
norman [1993006] Big Blind 0.02
satoshi [1993053] Fold 0.01
norman [1993006] wins 0.02
Hand started:0c216846-9cd7-4d32-b862-0a22891bdd9a
norman [1993006] Small Blind 0.01
satoshi [1993053] Big Blind 0.02
norman [1993006] Fold 0.01
satoshi [1993053] wins 0.02
Hand started:9660a77e-90a7-4b3e-956d-810291bbcde7
satoshi [1993053] Small Blind 0.01
norman [1993006] Big Blind 0.02
satoshi [1993053] Fold 0.01
norman [1993006] wins 0.02
Hand started:2e988d11-7c26-4536-bdd1-04468985181a
norman [1993006] Small Blind 0.01
satoshi [1993053] Big Blind 0.02
norman [1993006] Fold 0.01
satoshi [1993053] wins 0.02
Hand started:00b03faa-a229-48b2-9e80-1e29381aa522
satoshi [1993053] Small Blind 0.01
norman [1993006] Big Blind 0.02
satoshi [1993053] Fold 0.01
norman [1993006] wins 0.02
Hand started:5896801c-cf7b-4f64-b916-735343424a73
norman [1993006] Small Blind 0.01
satoshi [1993053] Big Blind 0.02
norman [1993006] Fold 0.01
satoshi [1993053] wins 0.02
Hand started:5f22ae81-f67c-4eb1-9a2c-0edc6a57e51e
satoshi [1993053] Small Blind 0.01
norman [1993006] Big Blind 0.02
satoshi [1993053] Fold 0.01
norman [1993006] wins 0.02
Hand started:b413c381-dbe5-427c-9f93-189eea9f6a2f
norman [1993006] Small Blind 0.01
satoshi [1993053] Big Blind 0.02
norman [1993006] Fold 0.01
satoshi [1993053] wins 0.02
Hand started:29a9076f-cf43-4e51-bccd-8ad212c68de6
satoshi [1993053] Small Blind 0.01
norman [1993006] Big Blind 0.02
satoshi [1993053] Fold 0.01
norman [1993006] wins 0.02
Hand started:9c2ff13d-0068-40bf-b8a5-9d9add912d3e
norman [1993006] Small Blind 0.01
satoshi [1993053] Big Blind 0.02
norman [1993006] Fold 0.01
satoshi [1993053] wins 0.02
Hand started:095a757f-a319-4e38-a2e3-5d0e70158807
satoshi [1993053] Small Blind 0.01
norman [1993006] Big Blind 0.02
satoshi [1993053] Fold 0.01
norman [1993006] wins 0.02
Hand started:cf4d6b61-4641-4643-bb1d-faf5b6c7da1a
norman [1993006] Small Blind 0.01
satoshi [1993053] Big Blind 0.02
norman [1993006] Fold 0.01
satoshi [1993053] wins 0.02
Hand started:8ca6e604-309b-48a2-bc71-b1bb2a0cd602
satoshi [1993053] Small Blind 0.01
norman [1993006] Big Blind 0.02
satoshi [1993053] Fold 0.01
norman [1993006] wins 0.02
Hand started:5d77a9b3-d273-468d-ae54-b438b0bc0d44
norman [1993006] Small Blind 0.01
satoshi [1993053] Big Blind 0.02
norman [1993006] Fold 0.01
satoshi [1993053] wins 0.02
Hand started:f2071aa5-ea7c-4470-a9bc-29a5373f8298
satoshi [1993053] Small Blind 0.01
norman [1993006] Big Blind 0.02
satoshi [1993053] Fold 0.01
norman [1993006] wins 0.02
Hand started:12a7a69d-5e2d-4710-ad56-5af243bd4176
norman [1993006] Small Blind 0.01
satoshi [1993053] Big Blind 0.02
norman [1993006] Fold 0.01
satoshi [1993053] wins 0.02
Hand started:2b29e68a-aa27-4111-a1dd-204dcf33e7e0
satoshi [1993053] Small Blind 0.01
norman [1993006] Big Blind 0.02
I know nitro says they are grateful but they have a funny way of showing it,like doing nothing!

TOTALLY got get this under control if you wanna pass the "legit poker room" litmus test!