Nicklass your answer to ticket number 866 is WRONG this is not about an ECA address is about my BTC deposits NOT being credited into my account (you cannot just give me a one line answer to this question, i need real solutions about my money). I have been having this problem for 5 days now and still my money is not credited into my account, an agent has supposedly been looking at this problem for 19 hours and yet there is no feedback from your side.
All I want is for you guys to resolve this problem and credit my wallet with the BTC that I sent you, I have given you all the evidence that you need. I have checked on the blockchain and the BTC is deposited into the account wallet address that was given to me:1iPooG6efdxYBMs45iFEqgy157tHdQTgw
BUT its NOT being shown as credited into my account. I have given you a screenshot of my account showing zero balance and that wallet address as my GIVEN BTC address in the account. The question is very simple if this is supposed to be my wallet address why is it not being credited into my account and if not WHO controls this address?
Listen guys my patience is now wearing thin, Its been 5 days and my money is stuck. I want solutions to this problems and not one line answers with irrelevant facts about ECA (I have not been able to trade to buy ECA because my BTC is not credited into my account)