Hello everyone, today tezos has been dropped so i want to exchange my 100k tezos to usdt, after i sent to changehero the money they forced me to do kyc that took 2days. i told them i want to do the exchange now to not keep losing value, they told me if i want refund i can do but they will take 10% of the Tezos, means 10k Tezos.
im so stupid!!!!!! is there anything i can do to return my 10k tezos back? i got only 90k back from 100k.
I don’t see the scam here. Their ToS indicates the fee that you are complaining about. You accept their terms and agree on it when you initiate the refund. Now you are mocking because you lose money on the terms that you agree? You are the one to choose that exchange and they didn’t force you to exchange your Tezos in their platform.
OK BUT WHY YOU FORCE ME TO DO KYC? AND WAIT 2 DAYS?!?!? SO BETTER FOR ME TO RETURN IT BACK TO NOT LOSE VALUE! AS MARKET KEEP BLOODING! AND IT YOUR GOAL TO GET MY 10% FUCK IT! [/color][/b] Additional Notes: STAY AWAY! OR YOU WILL GET SCAMMED!
Maybe the amount involved is greater than the maximum amount allowed for a trade without a KYC. You should read their terms regarding AML policy.
Thank you for sharing though. It will help the community to avoid this shady exchange for having that kind of terms on refund. But I won’t consider this as scam whatever point of view you have because your AGREE on their terms.
I AGREED BUT I TOOK MY WORDS BACK AND AFTER I ASKED TO DO KYC THEY JUST SEND ME REFUND THATS WHY IM MAD! WHAT YOU DONT GET? THIS IS THEIR GOAL TO GET THE 10% instant of 500$ EXCHANGE FEES
Post
Topic
BoardОбменники
Re: ✳️ChangeHero.io — мгновенный обмен криптовалют✳️
Are you willing to do the KYC/AML? If yes, then they will have no reason no to refund your full amount.
They are not an annoymous crypto exchange. Otherwise, they won't be asking for documents.
im willing to do kyc but not to wait 2 days, im willing to wait 3 hrs max. its dynamic market you dont play with my money if you cant provide fast service do not offer it and after i told them i want to do kyc they just refund 90k thats why im angry
Post
Topic
BoardScam Accusations
Re: CHANGEHERO.IO / SWAPSPACE.CO SCAMMED ME 10k TEZOS!
Hello everyone, today tezos has been dropped so i want to exchange my 100k tezos to usdt, after i sent to changehero the money they forced me to do kyc that took 2days. i told them i want to do the exchange now to not keep losing value, they told me if i want refund i can do but they will take 10% of the Tezos, means 10k Tezos.
im so stupid!!!!!! is there anything i can do to return my 10k tezos back? i got only 90k back from 100k.
Please note that by creating the order you agree with the Terms of Use. The info about the refund policy in case of refusal to undergo the KYC procedure is clearly stated in para. 3.7: https://changehero.io/terms-of-use Also, we never issue a refund without asking if the customer agrees with our Terms of Use 3.7 and only do this after confirmation. Please let us know if you have any questions regarding that, we're open for conversation. Thank you
My reply:
OK BUT WHY YOU FORCE ME TO DO KYC? AND WAIT 2 DAYS?!?!? SO BETTER FOR ME TO RETURN IT BACK TO NOT LOSE VALUE! AS MARKET KEEP BLOODING! AND IT YOUR GOAL TO GET MY 10% FUCK IT! Additional Notes: STAY AWAY! OR YOU WILL GET SCAMMED!
One thing about these type of scam sites is that they can easily change their terms at any minute. Even if they don't have this in their terms before, they might already added it now.
Why didn't you use a popular exchange to make this transaction? Even the account of the owner here is very poor and was last active on 30th May.
10k is a huge amount to charge you for doing nothing. I wouldn't pay 1k for it myself talkless of 10k.
Next time use a popular exchange and do the transaction little by little. Let's say 10k after 10k.
Edit: I have checked their terms now. "In case the User does not wish to disclose their identity for certain reasons and refuses to undergo the KYC/AML procedure, ChangeHero has the right to terminate the exchange and the deposited funds are then transferred back to the initial address the deposit was made from, subtracting the network fee and ChangeHero operational fee in amount of 10% from transferred assets but not less than 100 USD equivalent."
So OP, you either go through the verification or lose 10% of it.
i was so stupid to just do a google search and the first site i checked i did the swap, but i checked the rep trust before. all was good. as you said they can change it whenever they want. i dont know who bitcointalk admins not aware of all the ongoing reports on both of those exchanges we need to do something to stop it 10% thats alot man!!!!!! whats wrong with them ?
Post
Topic
BoardScam Accusations
Re: CHANGEHERO SCAMMED ME 10k TEZOS!
by
CHANGEHEROSCAM1
on 10/06/2023, 12:11:06 UTC
they took me 10K TEZOS OUT OF 100k. its not sounds good something smell fishy to me!
how it can happen? even in their terms. so next time they can put 80% and you can do nothing? i will ask my lawyer if i can do something about it but its crazy!
Post
Topic
BoardScam Accusations
Topic OP
CHANGEHERO SCAMMED ME 10k TEZOS!
by
CHANGEHEROSCAM1
on 10/06/2023, 11:23:31 UTC
Hello everyone, today tezos has been dropped so i want to exchange my 100k tezos to usdt, after i sent to changehero the money they forced me to do kyc that took 2days. i told them i want to do the exchange now to not keep losing value, they told me if i want refund i can do but they will take 10% of the Tezos, means 10k Tezos.
im so stupid!!!!!! is there anything i can do to return my 10k tezos back? i got only 90k back from 100k.