Have you met the rollover requirements for bonus funds, as stated in our terms and conditions? Email support@coinbet.cc and we will get this worked out for you if there's a problem. Thanks!

Here's the Blockchain.info official response, just to clarify that they WERE having issues:


As far as your other issues, you do realize that you don't have to take bonuses right? They are 100% optional and if you get one upon deposit, you can ask us to remove it if you'd like. So, basically, everything you're saying here is false. Rollover requirements ONLY apply to bonus funds.

Also, if you haven't spent the money and wish to withdrawal your funds and waive your bonus money, you can email support@coinbet.cc to request this and it'll go through right away. All withdrawals occur within an hour or two, if not instant. You were told 24-48hrs because of the Blockchain problems, which are no longer occurring, so we are back to normal speeds.

Also, I believe the Blockchain API issues are corrected now and deposits are showing up immediately. If anyone else has any issues, or a deposit that was not credited, just email the TXID and blockchain link to support@coinbet.cc and it will be credited immediately.

Jesus Christ, threads like this are completely unnecessary.

As I've posted previously, we purchase signatures, as we determine one to be valuable, and we pay for a specific period of time upfront. Once this time is up, you are free to send us info on your posting history and request that we renew it, but we are under no obligation to renew it and may choose not to renew it if we feel the value of your account or your post history was not worth the cost. If this occurs, please do not pester us about it, create drama, post new threads about it, or post in our threads.

If you don't receive a reply, or we tell you we are no longer interested in your signature space, you are free to remove it or change to someone else. The more you pester us about it, the less likely we are going to renew it. If you don't like the time it takes for us to reply to you about a signature, then you are free to remove it!

Some people who have claimed we owe them money for signature space are beyond ridiculous - we paid for a specific period of time upfront. We don't owe you anything if you do not remove it after that period.

We have to focus on pressing issues, like customer service, tech support, and supporting our players, so if you don't get a reply about your sig, just remove it or you can feel free to wait for us to get back to you as time allows, when we are not busy with other things.

EDIT: All pending sig payments have been sent. Thanks for the patience!

We are going to stick with it as we have it now. Thanks for the suggestions though.

Your email was received and someone will get back to you sometime today with an approval or rejection. Thanks.

It's not worth the time to manage such a thread because when we tried this, it became overwhelmed with 1000's of people trying to sell us their signatures and we had to lock the thread to stop new people from posting trying to sell to us. We want to renew sigs based on true value from a promotional perspective. This means whether or not we renew is determined by post count, value of posts, and overall marketing value. We ask that people requesting a renewal email us their post count since last payment, a link to their profile for management to review, and their wallet address and asking price. Then, once you've sent that, wait patiently for approval or rejection. Like I said though, you have to be patient - we have more important issues to deal with first and foremost, such as our players, customer service, tech support, our ongoing upgrades, etc.

Thanks for the info. As promised, someone will be in contact ASAP. We do appreciate your patience with all that is going on with upgrades and reintroducing old features back onto the new platform - it's been quite the undertaking!


We will be renewing all the signatures that prove to be valuable, we just have to do it as time allows and right now we are extremely busy with our new platform rollout, upgrades, etc. and helping our players become comfortable with the changes and new features.

You have made other comments though, with negative insinuations, so please don't act like you haven't. I know because I get PM's every time you do it. You are not even close in how much of our business you think you account for, like I said we've paid out millions of dollars since our inception just a few short months ago, but that's besides the point and not really relevant. We do not track your every move (well, we do, but it's automated, there's not a person sitting there watching and monitoring your numbers). Personally, I only handle the forums, and very occasionally will take over email support when others are unavailable, so I can't be of much help in this particular issue, but I will make sure someone emails you ASAP with an update. Keep in mind it is the weekend, and like I said, we are working on another big update to reintroduce some of our features back to the new platform (including the automated rollover counter), so it may take some time to get your update to you. I will tell you this though: When you hit your requirement, there's an automated email set up that will be sent to you to let you know.

As you know, we are in the middle of platform changes and upgrades, so it stands to reason we are a bit busy. If you want to figure out your remaining requirements on your own, read our terms and conditions and apply the numbers to your own transaction history or records you've kept on your own. If that does not suffice, then wait patiently until someone can send you your updated figures, or until the automated counter is reintroduced to our transaction page (which is almost ready as we speak).

As far as violations, no of course winning is not a violation, we've paid out millions of dollars in winnings since our inception, but you've made a number of comments in multiple threads that DO amount to violations. I'm not the one in charge of determining whether or not to terminate accounts, but I figured I'd point it out for your benefit before someone else sees it.

We will NEVER post such information publicly, period, for obvious reasons. If you don't like that you are free to not play on our website. Also, we never told you we would send you our license in 48-72hrs, so not sure where you're going with that. We have no obligation to show you anything related to ownership, licensing, etc. and, like I said, if you don't like it, go play elsewhere. We really don't mind.


The person I was replying to was the fake nick of Alan Karre, Jr, the former owner of BitcoinCasinoPro who stole several thousand dollars from us in exchange for advertising he never provided, then tried to extort 12 BTC from us in exchange for writing a good review (he said we had two choices, pay him and he'd write a good one, or don't pay him and he'd write a bad one). Once we exposed him for the scammer and extortionist that he is, he created fake nicks (the writing style is transparent) and bashed us in every thread possible, until we exposed him again and he crawled back under his rock and sold his website.

If you have had any problems on our website, or there's something we need to address, please email support@coinbet.cc so we can do so immediately. As far as I'm aware though, we don't.


Not even close. CoinBet has bent over backwards for you despite your multiple terms of service violations and we're getting a bit tired of it. Now you go and say something like that, ANOTHER violation of our terms? Where do you think this is going? What do you think happens when you violate terms of service so many times? I'll let you do the math.


Strange, I'll have tech support look into this immediately and get it fixed. Thanks for the heads up.


Please do not post about signatures in here, as I already asked before: We purchase signatures, as we determine one to be valuable, and we pay for a specific period of time upfront. Once this time is up, you are free to send us info on your posting history and request that we renew it, but we are under no obligation to renew it and may choose not to renew it if we feel the value of your account or your post history was not worth the cost. If this occurs, please do not pester us about it or post in our threads. If you don't receive a reply, or we tell you we are no longer interested in your signature space, you are free to remove it or change to someone else. Some people who have claimed we owe them money for signature space are beyond ridiculous - we paid for a specific period of time upfront. We have to focus on pressing issues, like customer service, tech support, and supporting our players, so if you don't get a reply about your sig, just remove it or you can feel free to wait for us to get back to you as time allows, when we are not busy with other things.

Thanks

No problem, and thanks, we appreciate the support

I'll be the first to say that we have run into bumps in the road. Hell, you're the one who told us to tighten up our bonuses, and why. Not to mention the 100's of folks who tried to scam us, abuse our system, hack our site, find loopholes, etc. Our goal is to prove we are here for the long haul and are capitalized accordingly. Yes, that means sometimes we have to revisit certain offerings and terms and make changes, but we've ALWAYS made every effort, even bending over backwards at times, to be fair, and give our players the benefit of the doubt even when it wasn't deserved.

We don't plan on going anywhere... We will continue to offer quick customer support, one on one attention to our players, an awesome VIP program, large bonuses (for those who want them), and continue improving our games, betting options, and everything else we possibly can as we go along.

Thanks again!

LOL @ Shills. You're insane.

EVERYONE should read terms and conditions of any site. Period. That's the bottom line here. I don't have time to come on here, check every single post, then make corrections as necessary. If I get a notification that the thread has been updated and needs a response, I typically scroll to the last post, sometimes read the last 2-3 if I have time.

This is not our support forum. If you have questions, you should email support@coinbet.cc

No, it really isn't. We don't have any shills, the suggestion that we do is laughable. You are more than welcome to read our terms and conditions and FAQ for yourself. Note that while we reserve the right to change our T&C as needed, we typically do not retroactively apply new terms to old players or their deposits, which is why you hear different people saying different rollover figures here.

I will paste the relevant terms below for your convenience:

* Regarding 125% Deposit Bonus for casino and sportsbook, player needs to purchase a minimum of 20 in the account currency and wager 25 times the amount of deposit and bonus before making any withdrawals.

Excluded Games:
Your bonus can be used with all games, but each game type has a contributory percentage that it makes to the wagering requirements before withdrawals are allowed.

The contributing percentages of games towards the wagering requirements are as follows:
100% on all slot games
25% on Sports betting
5% on all other games.

Free money isn't sustainable. If you want a bonus, especially one so high, then there's a cost to pay for it in the way of a rollover.

If you don't want a bonus, you don't have to rollover at all.

Any casino who is offering a bonus with a low rollover is not going to stay in business long.

This should be fixed now, or in the next couple min. Sorry about that, we were rolling out some new stuff.

You can feel free to enter anonymous information. We are working on reintroducing the 'anonymous mode' function as we speak.

Please people, stop posting about signatures in this thread. We purchase signatures, as we determine one to be valuable, and we pay for a specific period of time upfront. Once this time is up, you are free to send us info on your posting history and request that we renew it, but we are under no obligation to renew it and may choose not to renew it if we feel the value of your account or your post history was not worth the cost. If this occurs, please do not pester us about it or post in our threads. We do not owe you anything. If you don't receive a reply, or we tell you we are no longer interested in your signature space, you are free to remove it or change to someone else. Some people who have claimed we owe them money for signature space are beyond ridiculous - we paid for a specific period of time upfront. We have to focus on pressing issues, like customer service, tech support, and supporting our players, so if you don't get a reply about your sig, just remove it or you can feel free to wait for us to get back to you as time allows, when we are not busy with other things.

Thanks

Please send an email to support@coinbet.cc with your list and we will see what the hold up is, if it's a data feed issue or what, and rectify it immediately. Thanks!

Just to clarify, we did send him his history up to that point when he asked yesterday. I don't want anyone thinking we ignored his request or told him it's on him to keep track or anything like that. We just would prefer to not have to send him a spreadsheet of his transactions every day. Hopefully he can keep track from that point on, until the rollover counter is added back into the new platform.

Yes, you have been replied to several times, but you keep emailing over and over again with the same question.


Who is at fault? Well, not sure how to apply any fault in this situation, but you have not met your rollover requirement, which has been pointed out to you multiple times now. Once you meet it, you are free to withdrawal all your bonus funds if you want. As Legions36 pointed out, you are free to keep record of your transactions yourself, until we bring the automatic rollover counter back online (it's currently being integrated with our new platform at the moment). Your inability and refusal to do something does not mean we are "not to be trusted", as you put it.

It's also worth pointing out that your negative comments in this thread (especially saying we are not to be trusted) are in direct violation of our terms and conditions and can get your account terminated, so you might want to ease up on the negative comments and false accusations. I'd also recommend reading through the terms and conditions posted on our site. This is something you should do with every casino you play it. They typically contain very important information that you should be aware of.

To add to this, we will be reintroducing all the automatic counters to the transactions page as we move forward, but we don't want to create conflicts with other areas we are upgrading and rolling out at the moment, or run into any false count problems, so as I pointed out in the sportsbook thread, we have to test everything, and make sure all the pieces "fit" with the other pieces, then roll out the features and options one at a time.

This upgrade has been a HUGE undertaking, and we wish it was as simple as flipping a switch, but we are doing this to improve the overall experience and functionality of our casino. While it can be a pain in the ass at times during the process, we are confident our players will appreciate all the improvements as they come together.

As always, our support team is here to answer questions, clarify anything as needed, or help with any issues - support@coinbet.cc