Good News! After 1 Week i received a reply of my Ticket. 88 THs added now to my other ones. So Guys i can say, they have really a lot of to do and its not a scam.
Post
Topic
BoardScam Accusations
Re: Hashflare "Timeout" Issue
by
CryptoD1401
on 07/12/2017, 15:18:22 UTC
Since last Friday still no reply, my 88 THs still in Timeout....
I just kept hassling them on Twitter and Facebook, not sure if that helped or not! I'm up and running now and earning already, though I'm just throwing it all back in to boost the power. I have enough confidence to put some more money in, but I suspect the issue will be the same and I'd have to start chasing again.
FYI - if you compound earnings, it adds it instantly because the balance is within the system. Not so straight forward when they want BTC, which takes forever!
I wrote them in Facebook and Twitter too, but without a result yet. In which Time you received the reply? I hope I get mine today too...
For those still waiting, I've FINALLY had a reply. No apology, just said the system took longer to process (coincidence that I now have my TH at the same time as their reply!)
The reply:
Hi!
Your purchase ID: XXXXXXX has been processed successfully. We've checked and everything is in order. Most likely it took the system a little longer than usual to process the transaction.
Thank you in advance!
Best regards, Alice HashFlare.io Support Team
What was your request Number? I still have no replay...
I have already made some comments on hashflare, they are frequently making promocations, they often delay payments and the argument is that they are doing maintenance, in the last weeks it has increased the value of the minimum withdrawal and now there is this problem that you posted, that is a sign that this mining company is collapsing
" All payouts for November 30 have been delayed due to a technical maintenance on the side of our server provider. The payouts will be made today. ETA: 13:00 +2 UTC "
Nothing but I'd be surprised if they reply within a few days.
Was 88 TH your first ever purchase from them?
I've asked them as a priority to refund me (lost trust), but failing that, just give me my TH!!!
Yep, it was the first purchase ever I did. The other ones Ive got at Genesis Mining. At first I thought to make a smaller purchase to Check the Service, now I hate myself xD
But I have a small good Message, I purchased for a few hours ago 21 THs of SHA-256 and got my THs. So I hope now it was just an error of System and they will give me my 88THs. Keep me updated if there are news about your Case.