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Showing 12 of 12 results by Forcedtoreggy
Well BetChain wont fix this or provide an actual shred of evidence for me to see why they claim they can take my winnings.
Its a long story from your side. Actually i am not so surprised after hearing all from your side because platforms like this start to play game with their users when anyone claim a big win. Asking for sudden KYC or multiple account detection is their common excuse by which they hide all their fraudulent activities. By the way i am seeing from my end that you are continiously giving replies on your own thread but no one else is getting interested to give their response here. Do you know why?
Its because people haven't got enough time to read a long composition like this. Before opening this thread it was your first work to read this sections pinned post which could help you to get the proper scam report format.
I will suggest you to edit your thread by following this link, https://bitcointalk.org/index.php?topic=260073.0
I forgot I was going to update it for that format when i was full of rage. Thanks edited the best I could and also submitted a complaint on AskGamblers.
I still cannot believe this bs.
Well BetChain wont fix this or provide an actual shred of evidence for me to see why they claim they can take my winnings.
Ill be posting on AskGamblers and doing everything I can to make sure this site is avoided before they scam others
Ill be posting on AskGamblers and doing everything I can to make sure this site is avoided before they scam others
Re: BetChain.com |over 1,000 games | Jackpots | Provably Fair
Hey,
the antifraud team decided that you had used several accounts on similar ips which is clear evidence of cheating. We have it in our T&C that players can't use multiple accounts. You are welcome to withdraw your initial deposit. We are more than happy to clarify anything else.
the antifraud team decided that you had used several accounts on similar ips which is clear evidence of cheating. We have it in our T&C that players can't use multiple accounts. You are welcome to withdraw your initial deposit. We are more than happy to clarify anything else.
Similiar ip addresses is far from clear evidence of cheating. Just KYC him like you would with a player trying to cash out $200.
By the way, the only mention of ip address in your T&C is this:
Quote
When you visit the Website, our system automatically collects information about your visit, such as your browser, IP address, and the referring website. This collection may be done in conjunction with our platform providers and partners. We may receive from them general demographic or usage data of our Website visitors. We do not use automatically collected information to identify you personally without receiving additional consent.
You might want to just respond in the scam accusation thread: https://bitcointalk.org/index.php?topic=5257873.0
Apparently they claim my screenshots proving my wins and bet amount as their own proof now lol Im going to post on askgamblers since they seem to just avoid fixing this. Also....
Oh look I won the spinfest -.-
https://i.gyazo.com/88c506ba2800e24eac352ce2b80b9235.png
its a shame they will not let me get my winnings or these 600 spins i earned either
Bro stop wasting your time on this forum with a complaint as big as yours. It will get you nowhere.
Go to a mediation service and force their hand to supply sufficient evidence to a 3rd party mediator that you cheated with multiple accounts.
They have an active rep at AskGamblers. https://www.askgamblers.com/online-casinos/betchain-casino-review/
Make an account there start the complaint process and wait for the casinos response. It forces their hand to produce clear evidence that you cheated or you get will get paid. It is a very good site I have used a couple times successfully gotten paid from casinos that were otherwise trying to cheat me my money.
Good luck my friend with your case. I hope you get paid your winnings.
Go to a mediation service and force their hand to supply sufficient evidence to a 3rd party mediator that you cheated with multiple accounts.
They have an active rep at AskGamblers. https://www.askgamblers.com/online-casinos/betchain-casino-review/
Make an account there start the complaint process and wait for the casinos response. It forces their hand to produce clear evidence that you cheated or you get will get paid. It is a very good site I have used a couple times successfully gotten paid from casinos that were otherwise trying to cheat me my money.
Good luck my friend with your case. I hope you get paid your winnings.
Thanks for the share I was hoping they would come to their senses and fix this before going there but yeah Im going to do that. Along with share anywhere i find betchain about this crap.
Oh look I won the spinfest -.-
https://i.gyazo.com/88c506ba2800e24eac352ce2b80b9235.png
The bitcointalk poster finally replies and has nothing to say other than:
"Hey,
the antifraud team decided that you had used several accounts on similar ips which is clear evidence of cheating. We have it in our T&C that players can't use multiple accounts. You are welcome to withdraw your initial deposit. We are more than happy to clarify anything else."
Which is bullshit and I call them out on since this is their whole premise to steal my winnings. So he or she literally says this (I am not joking):
They still provide no help or any attempts to fix the issue instead they repeat the same thing then they claim because I had screenshots for winning over $10000 that it proves them right?
? Are you F-ing kidding me? How is is bitcointalk allowing them to be here.
"Hey,
the antifraud team decided that you had used several accounts on similar ips which is clear evidence of cheating. We have it in our T&C that players can't use multiple accounts. You are welcome to withdraw your initial deposit. We are more than happy to clarify anything else."
Which is bullshit and I call them out on since this is their whole premise to steal my winnings. So he or she literally says this (I am not joking):
Hi Forcedtoreggy,
The fact is our fraud team discovered numerous accounts tied to yours. Our Terms and Conditions clearly state-"Each player can create only one (1) personal account. Creating multiple Player Accounts by a single player can lead to termination of all such accounts."
I think you'd be hard-pressed to find another casino returning the deposit amount to a player who clearly violated the Terms and Conditions. It's interesting that you were prepared with all of your screenshots, like you've been through this before (as you mentioned with FJ).
We've been around since 2014, paying many winners on a daily basis.
The fact is our fraud team discovered numerous accounts tied to yours. Our Terms and Conditions clearly state-"Each player can create only one (1) personal account. Creating multiple Player Accounts by a single player can lead to termination of all such accounts."
I think you'd be hard-pressed to find another casino returning the deposit amount to a player who clearly violated the Terms and Conditions. It's interesting that you were prepared with all of your screenshots, like you've been through this before (as you mentioned with FJ).
We've been around since 2014, paying many winners on a daily basis.
They still provide no help or any attempts to fix the issue instead they repeat the same thing then they claim because I had screenshots for winning over $10000 that it proves them right?
? Are you F-ing kidding me? How is is bitcointalk allowing them to be here.Re: BetChain.com |over 1,000 games | Jackpots | Provably Fair
Hi Forcedtoreggy,
The fact is our fraud team discovered numerous accounts tied to yours. Our Terms and Conditions clearly state-"Each player can create only one (1) personal account. Creating multiple Player Accounts by a single player can lead to termination of all such accounts."
I think you'd be hard-pressed to find another casino returning the deposit amount to a player who clearly violated the Terms and Conditions. It's interesting that you were prepared with all of your screenshots, like you've been through this before (as you mentioned with FJ).
We've been around since 2014, paying many winners on a daily basis.
The fact is our fraud team discovered numerous accounts tied to yours. Our Terms and Conditions clearly state-"Each player can create only one (1) personal account. Creating multiple Player Accounts by a single player can lead to termination of all such accounts."
I think you'd be hard-pressed to find another casino returning the deposit amount to a player who clearly violated the Terms and Conditions. It's interesting that you were prepared with all of your screenshots, like you've been through this before (as you mentioned with FJ).
We've been around since 2014, paying many winners on a daily basis.
The fact here is I DONT have numerous accounts, KYC will quickly prove that. You keep repeating that ToS when I DIDNT BREAK IT.
Are you kidding me??
You're criticizing me for having posted screenshots when I won over freaking $10000?
AS IF THATS YOUR GOD DAMN PROOF?Jesus Christ, you guys are kidding me now?
Re: BetChain.com |over 1,000 games | Jackpots | Provably Fair
I had to come here to share my bad experience so far.
I registered a few days ago to try and see if I can get lucky with that big weclome package. I click activate on the login for the bonus, a small window pops up with the deposit address and a form to enter a bonus code.
I contacted chat support since I didnt understand what code I needed for the welcome bonus. I waited IDK how long and decided to just keep playing on FortuneJack since I was first in the queue yet it was taking forever.
A day or so later I decided to try contacting them again to try and get that bonus code. Took quite a while to get connected while being the only person contacting them lol Finally someone in chat. I ask them whats the bonus code and explain that I am trying to get that welcome bonus. He responds a bit rude and finally tells me that I simply have to deposit no need for the form. Well alrighty, odd layout for the site to ask that and expect me to know that.
I deposit .1294~ and I start checking out Amatic since it is my favorites for those big wins. I realize when checking my account info that the bonus requirements start immediately (I was used to FJ), but said screw it I'll just go for big .001MBTC bets. After I won a few thousand, I go check my progress towards the requirements and see I have a long way to go o.o but still lets me withdraw my original balance (guess I didnt even lose much before i started winning so it didnt lose the original deposit?). So i didnt even use any bonus balance lmfao at all.
I played for like 8 hours~ slowly but surely going up and up until I hit a $10000 win on Casanova. I almost s*** myself. Kept going since I still needed more but I knew I was close enough that I would end up winning big regardless.
I finally completed the bonus, placed my withdrawal, and see its going to manually reviewed. Im used to that for big wins at fortunejack so no problem. I go to bed happy as a mofo.
I wake up to see an email from them an hour after I placed my withdrawal. No withdrawal.
Apparently they claim I had more than one account on the IP address and they removed my winnings but left my original deposit, along with saying I cannot use any bonuses ever.
You can imagine how angry I was to see that. I replied a bit rude (sorry but really wtf??) asking how can they just claim that and steal my winnings. I guess it was too rude and no response was given nor my winnings still.
I once had that issue with fortunejack and it was cleared with a simple KYC. I dont understand how they can simply make that claim and just expect me not to be pissed.
EDIT:
I also noticed the latest winners were usually just me or tiny wins repeating the same thing. Kinda thinking they straight up dont have funds to pay out big wins right now
TLDR:
1.35086092 BTC withdrawal stolen and they gave back my deposit claiming I multiaccounted when I didnt
Pics of joy to hell:
https://i.gyazo.com/57374b9a9ec6566c707eec8593fb027e.jpg
https://i.gyazo.com/386b2360087d7feb2208684e91993556.png
https://i.gyazo.com/5ed26d3b9c4d925c5a8759bb4c7aa3f9.png
https://i.gyazo.com/237b367f6fb33d73f4dd950c5961ac3e.png
https://i.gyazo.com/839ea6fe5d743b901aaf376dbab3af25.png
I registered a few days ago to try and see if I can get lucky with that big weclome package. I click activate on the login for the bonus, a small window pops up with the deposit address and a form to enter a bonus code.
I contacted chat support since I didnt understand what code I needed for the welcome bonus. I waited IDK how long and decided to just keep playing on FortuneJack since I was first in the queue yet it was taking forever.
A day or so later I decided to try contacting them again to try and get that bonus code. Took quite a while to get connected while being the only person contacting them lol Finally someone in chat. I ask them whats the bonus code and explain that I am trying to get that welcome bonus. He responds a bit rude and finally tells me that I simply have to deposit no need for the form. Well alrighty, odd layout for the site to ask that and expect me to know that.
I deposit .1294~ and I start checking out Amatic since it is my favorites for those big wins. I realize when checking my account info that the bonus requirements start immediately (I was used to FJ), but said screw it I'll just go for big .001MBTC bets. After I won a few thousand, I go check my progress towards the requirements and see I have a long way to go o.o but still lets me withdraw my original balance (guess I didnt even lose much before i started winning so it didnt lose the original deposit?). So i didnt even use any bonus balance lmfao at all.
I played for like 8 hours~ slowly but surely going up and up until I hit a $10000 win on Casanova. I almost s*** myself. Kept going since I still needed more but I knew I was close enough that I would end up winning big regardless.
I finally completed the bonus, placed my withdrawal, and see its going to manually reviewed. Im used to that for big wins at fortunejack so no problem. I go to bed happy as a mofo.
I wake up to see an email from them an hour after I placed my withdrawal. No withdrawal.
Apparently they claim I had more than one account on the IP address and they removed my winnings but left my original deposit, along with saying I cannot use any bonuses ever.
You can imagine how angry I was to see that. I replied a bit rude (sorry but really wtf??) asking how can they just claim that and steal my winnings. I guess it was too rude and no response was given nor my winnings still.
I once had that issue with fortunejack and it was cleared with a simple KYC. I dont understand how they can simply make that claim and just expect me not to be pissed.
EDIT:
I also noticed the latest winners were usually just me or tiny wins repeating the same thing. Kinda thinking they straight up dont have funds to pay out big wins right now
TLDR:
1.35086092 BTC withdrawal stolen and they gave back my deposit claiming I multiaccounted when I didnt
Pics of joy to hell:
https://i.gyazo.com/57374b9a9ec6566c707eec8593fb027e.jpg
https://i.gyazo.com/386b2360087d7feb2208684e91993556.png
https://i.gyazo.com/5ed26d3b9c4d925c5a8759bb4c7aa3f9.png
https://i.gyazo.com/237b367f6fb33d73f4dd950c5961ac3e.png
https://i.gyazo.com/839ea6fe5d743b901aaf376dbab3af25.png
Hey,
the antifraud team decided that you had used several accounts on similar ips which is clear evidence of cheating. We have it in our T&C that players can't use multiple accounts. You are welcome to withdraw your initial deposit. We are more than happy to clarify anything else.
The only clear evidence of cheating here, is you guys pulling this crap.
I did not multiaccount and offered KYC which resolves any bullshit excuse. Hell I didnt even lose what I deposited into bonus, I started winning pretty much from the start. What you guys are doing is defrauding your users when they win big. Nothing more.
I withdrew my deposit back (why would you say I can keep playing without bonuses after pulling some shit like this?) and I will keep fighting to get what I rightfully won. Primedice seems to have know a rise in sites like your defrauding users, I just wish I listened before. smh.
They just keep responding the same thing on email, that administration said no and they can steal my winnings.
I withdrew my deposit in case they try taking that sh** too and even that is delayed lmfao.
I already reported this to https://cryptogambling.org/
If theres any other sites or things I should do please help.
I am really pissed that I risked so much, won before even losing my deposit into bonus, and they claim this bullshit and wont do even KYC
I withdrew my deposit in case they try taking that sh** too and even that is delayed lmfao.
I already reported this to https://cryptogambling.org/
If theres any other sites or things I should do please help.
I am really pissed that I risked so much, won before even losing my deposit into bonus, and they claim this bullshit and wont do even KYC
Re: BetChain.com |over 1,000 games | Jackpots | Provably Fair
These f******* a****** wont accept a KYC to prove I havent had any account before with them and they simply say :
https://i.gyazo.com/ac8bac5c1a33235ea0358a85dd4eb900.png
AVOID THIS SCAM SITE IM WITHDRAWING MY DEPOSIT BUT I AM STILL OWED A SHITTON MORE
https://i.gyazo.com/ac8bac5c1a33235ea0358a85dd4eb900.png
AVOID THIS SCAM SITE IM WITHDRAWING MY DEPOSIT BUT I AM STILL OWED A SHITTON MORE
This is a copy and paste from my post on their thread since they seem to straight out ignore me on there and email support (they close the ticket and I reply to reopen)
---------
I had to come here to share my bad experience so far.
I registered a few days ago to try and see if I can get lucky with that big welcome package. I click activate on the login for the bonus, a small window pops up with the deposit address and a form to enter a bonus code.
I contacted chat support since I didn't understand what code I needed for the welcome bonus. I waited for IDK how long and decided to just keep playing on FortuneJack since I was first in the queue yet it was taking forever.
A day or so later I decided to try contacting them again to try and get that bonus code. Took quite a while to get connected while being the only person contacting them lol Finally someone in chat. I ask them whats the bonus code and explain that I am trying to get that welcome bonus. He responds a bit rude and finally tells me that I simply have to deposit no need for the form. Well alrighty, odd layout for the site to ask that and expect me to know that.
I deposit .1294~ and I start checking out Amatic since it is my favorites for those big wins. I realize when checking my account info that the bonus requirements start immediately (I was used to FJ), but said screw it I'll just go for big .001MBTC bets. After I won a few thousand, I go check my progress towards the requirements and see I have a long way to go o.o but still lets me withdraw my original balance (guess I didnt even lose much before i started winning so it didnt lose the original deposit?). So i didnt even use any bonus balance lmfao at all.
I played for like 8 hours~ slowly but surely going up and up until I hit a $10000 win on Casanova. I almost s*** myself. Kept going since I still needed more but I knew I was close enough that I would end up winning big regardless.
I finally completed the bonus, placed my withdrawal, and see its going to manually reviewed. Im used to that for big wins at fortunejack so no problem. I go to bed happy as a mofo.
I wake up to see an email from them an hour after I placed my withdrawal. No withdrawal.
Apparently they claim I had more than one account on the IP address and they removed my winnings but left my original deposit, along with saying I cannot use any bonuses ever.
You can imagine how angry I was to see that. I replied a bit rude (sorry but really wtf??) asking how can they just claim that and steal my winnings. I guess it was too rude and no response was given nor my winnings still.
I once had that issue with fortunejack and it was cleared with a simple KYC. I dont understand how they can simply make that claim and just expect me not to be pissed.
EDIT:
I also noticed the latest winners were usually just me or tiny wins repeating the same thing. Kinda thinking they straight up dont have funds to pay out big wins right now
TLDR:
1.35086092 BTC withdrawal stolen and they gave back my deposit claiming I multiaccounted when I didnt
Pics of joy to hell:
https://i.gyazo.com/57374b9a9ec6566c707eec8593fb027e.jpg
https://i.gyazo.com/386b2360087d7feb2208684e91993556.png
https://i.gyazo.com/5ed26d3b9c4d925c5a8759bb4c7aa3f9.png
https://i.gyazo.com/237b367f6fb33d73f4dd950c5961ac3e.png
https://i.gyazo.com/839ea6fe5d743b901aaf376dbab3af25.png
---------
I had to come here to share my bad experience so far.
I registered a few days ago to try and see if I can get lucky with that big welcome package. I click activate on the login for the bonus, a small window pops up with the deposit address and a form to enter a bonus code.
I contacted chat support since I didn't understand what code I needed for the welcome bonus. I waited for IDK how long and decided to just keep playing on FortuneJack since I was first in the queue yet it was taking forever.
A day or so later I decided to try contacting them again to try and get that bonus code. Took quite a while to get connected while being the only person contacting them lol Finally someone in chat. I ask them whats the bonus code and explain that I am trying to get that welcome bonus. He responds a bit rude and finally tells me that I simply have to deposit no need for the form. Well alrighty, odd layout for the site to ask that and expect me to know that.
I deposit .1294~ and I start checking out Amatic since it is my favorites for those big wins. I realize when checking my account info that the bonus requirements start immediately (I was used to FJ), but said screw it I'll just go for big .001MBTC bets. After I won a few thousand, I go check my progress towards the requirements and see I have a long way to go o.o but still lets me withdraw my original balance (guess I didnt even lose much before i started winning so it didnt lose the original deposit?). So i didnt even use any bonus balance lmfao at all.
I played for like 8 hours~ slowly but surely going up and up until I hit a $10000 win on Casanova. I almost s*** myself. Kept going since I still needed more but I knew I was close enough that I would end up winning big regardless.
I finally completed the bonus, placed my withdrawal, and see its going to manually reviewed. Im used to that for big wins at fortunejack so no problem. I go to bed happy as a mofo.
I wake up to see an email from them an hour after I placed my withdrawal. No withdrawal.
Apparently they claim I had more than one account on the IP address and they removed my winnings but left my original deposit, along with saying I cannot use any bonuses ever.
You can imagine how angry I was to see that. I replied a bit rude (sorry but really wtf??) asking how can they just claim that and steal my winnings. I guess it was too rude and no response was given nor my winnings still.
I once had that issue with fortunejack and it was cleared with a simple KYC. I dont understand how they can simply make that claim and just expect me not to be pissed.
EDIT:
I also noticed the latest winners were usually just me or tiny wins repeating the same thing. Kinda thinking they straight up dont have funds to pay out big wins right now
TLDR:
1.35086092 BTC withdrawal stolen and they gave back my deposit claiming I multiaccounted when I didnt
Pics of joy to hell:
https://i.gyazo.com/57374b9a9ec6566c707eec8593fb027e.jpg
https://i.gyazo.com/386b2360087d7feb2208684e91993556.png
https://i.gyazo.com/5ed26d3b9c4d925c5a8759bb4c7aa3f9.png
https://i.gyazo.com/237b367f6fb33d73f4dd950c5961ac3e.png
https://i.gyazo.com/839ea6fe5d743b901aaf376dbab3af25.png
Re: BetChain.com |over 1,000 games | Jackpots | Provably Fair
I had to come here to share my bad experience so far.
I registered a few days ago to try and see if I can get lucky with that big weclome package. I click activate on the login for the bonus, a small window pops up with the deposit address and a form to enter a bonus code.
I contacted chat support since I didnt understand what code I needed for the welcome bonus. I waited IDK how long and decided to just keep playing on FortuneJack since I was first in the queue yet it was taking forever.
A day or so later I decided to try contacting them again to try and get that bonus code. Took quite a while to get connected while being the only person contacting them lol Finally someone in chat. I ask them whats the bonus code and explain that I am trying to get that welcome bonus. He responds a bit rude and finally tells me that I simply have to deposit no need for the form. Well alrighty, odd layout for the site to ask that and expect me to know that.
I deposit .1294~ and I start checking out Amatic since it is my favorites for those big wins. I realize when checking my account info that the bonus requirements start immediately (I was used to FJ), but said screw it I'll just go for big .001MBTC bets. After I won a few thousand, I go check my progress towards the requirements and see I have a long way to go o.o but still lets me withdraw my original balance (guess I didnt even lose much before i started winning so it didnt lose the original deposit?). So i didnt even use any bonus balance lmfao at all.
I played for like 8 hours~ slowly but surely going up and up until I hit a $10000 win on Casanova. I almost s*** myself. Kept going since I still needed more but I knew I was close enough that I would end up winning big regardless.
I finally completed the bonus, placed my withdrawal, and see its going to manually reviewed. Im used to that for big wins at fortunejack so no problem. I go to bed happy as a mofo.
I wake up to see an email from them an hour after I placed my withdrawal. No withdrawal.
Apparently they claim I had more than one account on the IP address and they removed my winnings but left my original deposit, along with saying I cannot use any bonuses ever.
You can imagine how angry I was to see that. I replied a bit rude (sorry but really wtf??) asking how can they just claim that and steal my winnings. I guess it was too rude and no response was given nor my winnings still.
I once had that issue with fortunejack and it was cleared with a simple KYC. I dont understand how they can simply make that claim and just expect me not to be pissed.
EDIT:
I also noticed the latest winners were usually just me or tiny wins repeating the same thing. Kinda thinking they straight up dont have funds to pay out big wins right now
TLDR:
1.35086092 BTC withdrawal stolen and they gave back my deposit claiming I multiaccounted when I didnt
Pics of joy to hell:
https://i.gyazo.com/57374b9a9ec6566c707eec8593fb027e.jpg
https://i.gyazo.com/386b2360087d7feb2208684e91993556.png
https://i.gyazo.com/5ed26d3b9c4d925c5a8759bb4c7aa3f9.png
https://i.gyazo.com/237b367f6fb33d73f4dd950c5961ac3e.png
https://i.gyazo.com/839ea6fe5d743b901aaf376dbab3af25.png
I registered a few days ago to try and see if I can get lucky with that big weclome package. I click activate on the login for the bonus, a small window pops up with the deposit address and a form to enter a bonus code.
I contacted chat support since I didnt understand what code I needed for the welcome bonus. I waited IDK how long and decided to just keep playing on FortuneJack since I was first in the queue yet it was taking forever.
A day or so later I decided to try contacting them again to try and get that bonus code. Took quite a while to get connected while being the only person contacting them lol Finally someone in chat. I ask them whats the bonus code and explain that I am trying to get that welcome bonus. He responds a bit rude and finally tells me that I simply have to deposit no need for the form. Well alrighty, odd layout for the site to ask that and expect me to know that.
I deposit .1294~ and I start checking out Amatic since it is my favorites for those big wins. I realize when checking my account info that the bonus requirements start immediately (I was used to FJ), but said screw it I'll just go for big .001MBTC bets. After I won a few thousand, I go check my progress towards the requirements and see I have a long way to go o.o but still lets me withdraw my original balance (guess I didnt even lose much before i started winning so it didnt lose the original deposit?). So i didnt even use any bonus balance lmfao at all.
I played for like 8 hours~ slowly but surely going up and up until I hit a $10000 win on Casanova. I almost s*** myself. Kept going since I still needed more but I knew I was close enough that I would end up winning big regardless.
I finally completed the bonus, placed my withdrawal, and see its going to manually reviewed. Im used to that for big wins at fortunejack so no problem. I go to bed happy as a mofo.
I wake up to see an email from them an hour after I placed my withdrawal. No withdrawal.
Apparently they claim I had more than one account on the IP address and they removed my winnings but left my original deposit, along with saying I cannot use any bonuses ever.
You can imagine how angry I was to see that. I replied a bit rude (sorry but really wtf??) asking how can they just claim that and steal my winnings. I guess it was too rude and no response was given nor my winnings still.
I once had that issue with fortunejack and it was cleared with a simple KYC. I dont understand how they can simply make that claim and just expect me not to be pissed.
EDIT:
I also noticed the latest winners were usually just me or tiny wins repeating the same thing. Kinda thinking they straight up dont have funds to pay out big wins right now
TLDR:
1.35086092 BTC withdrawal stolen and they gave back my deposit claiming I multiaccounted when I didnt
Pics of joy to hell:
https://i.gyazo.com/57374b9a9ec6566c707eec8593fb027e.jpg
https://i.gyazo.com/386b2360087d7feb2208684e91993556.png
https://i.gyazo.com/5ed26d3b9c4d925c5a8759bb4c7aa3f9.png
https://i.gyazo.com/237b367f6fb33d73f4dd950c5961ac3e.png
https://i.gyazo.com/839ea6fe5d743b901aaf376dbab3af25.png
Replied to that horrid email and it seems the ticket was closed without response and got reopened with the new reply. What the hell?
Re: BetChain.com |over 1,000 games | Jackpots | Provably Fair
I had to come here to share my bad experience so far.
I registered a few days ago to try and see if I can get lucky with that big weclome package. I click activate on the login for the bonus, a small window pops up with the deposit address and a form to enter a bonus code.
I contacted chat support since I didnt understand what code I needed for the welcome bonus. I waited IDK how long and decided to just keep playing on FortuneJack since they I was first in the queue yet it was taking forever.
A day or so later I decided to try contacting them again to try and get that bonus code. Took quite a while to get connected while being the only person contacting them lol Finally someone in chat. I ask them whats the bonus code and explain that I am trying to get that welcome bonus. He responds a bit rude and finally tells me that I simply have to deposit no need for the form. Well alrighty, odd layout for the site to ask that and expect me to know that.
I deposit .1294~ and I start checking out Amatic since it is my favorites for those big wins. I realize when checking my account info that the bonus requirements start immediately (I was used to FJ), but said screw it I'll just go for big .001MBTC bets. After I won a few thousand, I go check my progress towards the requirements and see I have a long way to go o.o but still lets me withdraw my original balance (guess I didnt even lose much before i started winning so it didnt lose the original deposit?).
I played for like 8 hours~ slowly but surely going up and up until I hit a $10000 win on Casanova. I almost s*** myself. Kept going since I still needed more but I knew I was close enough that I would end up winning big regardless.
I finally completed the bonus, placed my withdrawal, and see its going to manually reviewed. Im used to that for big wins at fortunejack so no problem. I go to bed happy as a mofo.
I wake up to see an email from them an hour after I placed my withdrawal. No withdrawal.
Apparently they claim I had more than one account on the IP address and they removed my winnings but left my original deposit, along with saying I cannot use any bonuses ever.
You can imagine how angry I was to see that. I replied a bit rude (sorry but really wtf??) asking how can they just claim that and steal my winnings. I guess it was too rude and no response was given nor my winnings still.
I once had that issue with fortunejack and it was cleared with a simple KYC. I dont understand how they can simply make that claim and just expect me not to be pissed.
I registered a few days ago to try and see if I can get lucky with that big weclome package. I click activate on the login for the bonus, a small window pops up with the deposit address and a form to enter a bonus code.
I contacted chat support since I didnt understand what code I needed for the welcome bonus. I waited IDK how long and decided to just keep playing on FortuneJack since they I was first in the queue yet it was taking forever.
A day or so later I decided to try contacting them again to try and get that bonus code. Took quite a while to get connected while being the only person contacting them lol Finally someone in chat. I ask them whats the bonus code and explain that I am trying to get that welcome bonus. He responds a bit rude and finally tells me that I simply have to deposit no need for the form. Well alrighty, odd layout for the site to ask that and expect me to know that.
I deposit .1294~ and I start checking out Amatic since it is my favorites for those big wins. I realize when checking my account info that the bonus requirements start immediately (I was used to FJ), but said screw it I'll just go for big .001MBTC bets. After I won a few thousand, I go check my progress towards the requirements and see I have a long way to go o.o but still lets me withdraw my original balance (guess I didnt even lose much before i started winning so it didnt lose the original deposit?).
I played for like 8 hours~ slowly but surely going up and up until I hit a $10000 win on Casanova. I almost s*** myself. Kept going since I still needed more but I knew I was close enough that I would end up winning big regardless.
I finally completed the bonus, placed my withdrawal, and see its going to manually reviewed. Im used to that for big wins at fortunejack so no problem. I go to bed happy as a mofo.
I wake up to see an email from them an hour after I placed my withdrawal. No withdrawal.
Apparently they claim I had more than one account on the IP address and they removed my winnings but left my original deposit, along with saying I cannot use any bonuses ever.
You can imagine how angry I was to see that. I replied a bit rude (sorry but really wtf??) asking how can they just claim that and steal my winnings. I guess it was too rude and no response was given nor my winnings still.
I once had that issue with fortunejack and it was cleared with a simple KYC. I dont understand how they can simply make that claim and just expect me not to be pissed.