Yeah, I had about 21k+ hashpoints that weren't deducted when I purchased some Zen Hashlets. Definitely had the box checked too. Submitted a ticket pretty quickly about it, but still waiting for a response.

I WONDER IF YOU CAN OFFER SOLUTION I HAD TO MUCH HELP SO FAR AND DID NOT HELP MUCH
 

its a company that its customer support really sucks i had a ticket openned since July and still they try to find
the details mostly trying to make me get bored and stop dealing with it
I have contacted all of them and no solution

I've bought 15 mhs of Zen. Makes a decent return but I got pissed off because every time, without exception, the withdrawal of BTC does not work until multiple attempts are made. I asked for my money back and they told me to fuck off. Well I am still within the window of my credit card purchase and can tell them to fuck off and there is not a damn thing that they can do. It was only $350 CDN so I may just ride it out to get my ROI as I do get my BTC eventually.

Amber, to be clear - can you help with ticket #33302?

So I spoke with them today and they are sending me a free war machine to make up for sending me 4 of the wrong ones. I will let you guys know if they ship it out or not. I am happy with that deal,  since the units they did send only use 900 watts of power compaired to the 1800watts the war machine uses. They where very nice to talk to on the phone and answerd every time I called too.

I created issue ticket on Tue, 16 Sep. I was asked by GAW on 19 Sep (!) if my issues is still unresolved. I confirmed that and then the ticket is "Being Processed" again.

Hi

Help me to choose best and highest pay and legit cloud miner , what is your offer ?

Thanks

Hi guys, I'm interested to buy cloud mining power with BTC. From my digging so far, i came to know that bitcoin mining is not profitable unless you buy hundreds of GHs because of high difficulty and high competition in the pool. I'm never interested in setting up mining devices in my home and working on it.

So I decided to buy cloud mining power where I can get profit. But don't know which site to Invest. So far, I digged about genesis-mining.com and found it as profitable based on their calculator which is present in their FAQ section, but not yet invested anything. The reason I prefer this website is that they mine multiple coins and convert it into bitcoins, so that mining of bitcoin can be replaced with other coins.

Is this site good..? does anyone invested and getting payouts from them? If you know any other sites, please tell about them. there's a lot of cloud mining services available making it difficult to narrow them down.

https://bitcointalk.org/index.php?topic=739510.0

I know it'll help to know about cloud mining, but I need to know few reviews about genesis-mining or any other best cloud mining services..

9 days ago, I tried to purchase a single megahash hashlet from them.

I entered my credit card information and hit continue.  I then got an email from my credit card company saying that the order had gone through as shown here  

I sent them a ticket within ten minutes and it took six days for them to give any kind of reply, which said that "it did not go through"

This runs contrary to an email from my CC company and my CC statement, saying that it went through. I contacted them again and called support many, many times, and never was I able to accomplish anything.

I just want to get some closure on this since the price of the Hashlet is now 250% higher for the same thing and I'm out the money that I gave them.

At least I made a small initial purchase before the planned larger one....

I do not plan on dealing with them in the future, and suggest that you do the same.  

Hello
1, i want to start with GAWminers.com but after i read some topics i don´t know if GAWminers.com is a scam or not.
2,Is cloud mining at GAWminers.com profitable?
3,If i buy http://gawminers.com/pages/hashlet#choose-my-hashlet for 10$ for how long i will have 10GH/s?

Sorry if i post stupid questions but I´m new.

Pajamac

Just checked my account about the last 24 hour payout. The history showed the payout has been paid to my account but my balance is now negative BTC... They never credit the payout to my account and it's lost. Has this happened to anyone before?

The customer support for GAW is so horrendous it is laughable.

If you were to call GAWMiners right now at 866.554.5861, you will experience the following, regardless of which number you press afterwards.

1. We're sorry, all our agents are busy assisting other customers. *hold music*

This is repeated again and after some more hold music....

2. All agents are unavailable now. Please leave a message.

This has happened many, many times without fail, all lasting for the EXACT SAME amount of time, meaning that there are no agents busy assisting other customers.

If one wishes to contact GAW Corp, they need only dial the number 888.978.4143 available on gaw.com.
The message says that "you have called outside our normal window of 8-5 EST, which I called during. It then gives you the option to select what you need. I pressed 2 for support, upon which the line promptly disconnected. No option to leave a message. Nothing.

 I've given them the benefit of the doubt so many times. It's been ten days. 

Their service is abysmal.

I got my credit card refund for VB Batch 2, thanks!

I was thinking about purchasing a couple hundred mh from these guys but I couldn't find any reliable stats on zenpool and the price just seems too good to be true.  The 400 mh titan miners are selling for like ~7k but they advertise a 500mh hashlet for ~8k which doesn't make any sense to me. I have tried to call their toll free number several times and haven't received a call back. I was planning on spending a fairly large amount of money but they can't seem to find the time to call me back? Maybe it was because I expressed my concerns regarding the too good to be true pricing, lack of support, and lack of zenpool stats. sketch level 9000+

Amber thanks for the help. Nice to see you guys keeping tab on forums also. My ticket was answered and William was able to get me a $5 giftcard for a refund. Quite happy as I was thinking of picking up a hashlet. I did that purchase too just today but still no activation code

I won't be doing business with Gawminers anymore either. Took a month to ship a Blackwidow. They lied about it. Created fictitious Fedex tracking numbers. Also stated that Fedex takes 48 hours to update their tracking results. Total BS and that was by yours truly, Amber. It wasn't until I called and spoke to a different person I got the truth. They didn't have it and were expecting the skid the next week. When the miner arrived it didn't have the zencontroller that it was supposed to. I emailed Amber a couple more times with no response. I finally threatened a charge back and I magically get an email saying a zencontroller is getting overnighted to me. Buyer beware.

I've bought a prime today for $49.95 now i feel i've made a bad move and it's overpriced  Please tell me i'm wrong and this is better than buying say 3x solo's