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Showing 2 of 2 results by HUSEYIN07
I wait since 22.12.2018 on the credit of my deposit of 15000 DogeCoin.
These are visible in the blockchain, including my wallet DPSYHbNTtUivqGiSaQJLJ28ijRMpo1sm3G on
Cryptonator.
>>> !!! But are not credited to my account at Cryptonator!!! <<<<
https://dogechain.info/address/DPSYHbNTtUivqGiSaQJLJ28ijRMpo1sm3G
https://dogechain.info/tx/accd1db63e80cd3eb043c57e84946ad2f2b1273c881145ea62f695ab28fa8b2f
request (76147) 25.12.2017
request (77867) 28.12.2017
request (79642) 30.12.2017
request (92433) 16.01.2018
request (103181) 10.02.2018
No answer to any of my support tickets, no help, no money back .. nothing nothing nothing ...
I had several different coins at Cryptonator, I found the Ideas to have good different coins in one place.
Have exchanged some coins, received and sent ... that worked many times.
Because I do not get any help here, I have deducted all coins and can only warn everyone against this website.
DO NOT go to Cryptonator, you will NOT get help with any problems and will lose your money!
I have been waiting for more than 50 days for my money !!
i am waiting 27.000 dogecoin from december too .
Re: Cryptonator SCAM? No XRP in account after 6 days waiting
Same problem here, but for me with dogecoin on https://www.cryptonator.com.
I have purchased 22,488.53646900 dogecoins via litebit.eu and have transferred them directly to my cryptonator Wallet. Usually (about 10x before) this worked without any problems. Through such a problem you get to know the real side of a service provider.
Errors happen, but dealing with this problem is a disaster at Cryptonator. No response to support requests since December 24th except for the auto-generated response for ticket opening.
Not even a short answer with an apology for taking longer or something like that, nothing. An initial answer would have been enough for me to make me "feel better".
There's nothing you can do, just hope they're still coming forward and fix the problem.
Proofs:
Address: https://dogechain.info/address/DHCy6r5VT3RtB2hvB6VdJ1FrC9PsffFMhx
Transaction: https://dogechain.info/tx/7d0485b59afc1a83742653947d784e62820a79262e47411323b52a7c345d865f
Confirmations: 20,344
Screenshot Wallet: http://show.picr.de/31447534ax.jpg.html
Screenshot Order: http://show.picr.de/31447533nq.jpg.html
Screenshot Support Ticket: http://show.picr.de/31447532gj.jpg.html
Advice from me:
Lesson for me (again): First test such online services over several weeks (send only small sums of money/coins, send support requests and test how long answers take and whether they will come at all, etc.) and only then use them. I can only recommend this to everyone.
I'm about to switch to offline wallets at my home.
I have purchased 22,488.53646900 dogecoins via litebit.eu and have transferred them directly to my cryptonator Wallet. Usually (about 10x before) this worked without any problems. Through such a problem you get to know the real side of a service provider.
Errors happen, but dealing with this problem is a disaster at Cryptonator. No response to support requests since December 24th except for the auto-generated response for ticket opening.
Not even a short answer with an apology for taking longer or something like that, nothing. An initial answer would have been enough for me to make me "feel better".
There's nothing you can do, just hope they're still coming forward and fix the problem.
Proofs:
Address: https://dogechain.info/address/DHCy6r5VT3RtB2hvB6VdJ1FrC9PsffFMhx
Transaction: https://dogechain.info/tx/7d0485b59afc1a83742653947d784e62820a79262e47411323b52a7c345d865f
Confirmations: 20,344
Screenshot Wallet: http://show.picr.de/31447534ax.jpg.html
Screenshot Order: http://show.picr.de/31447533nq.jpg.html
Screenshot Support Ticket: http://show.picr.de/31447532gj.jpg.html
Advice from me:
Lesson for me (again): First test such online services over several weeks (send only small sums of money/coins, send support requests and test how long answers take and whether they will come at all, etc.) and only then use them. I can only recommend this to everyone.
I'm about to switch to offline wallets at my home.
Same problem for me
( i sent 27,614.9 dogecoin to my cryptonator dogecoin wallet and still waiting from 02.01.2018i wrote the support and i will let you know when the problem solve for cryptonator