Hello, in your case, to provide the best support and detailed information, please contact the support manager at the website Hunnyplay.io or our risk management department directly. This forum is only for updating promotional information from Hunnyplay, so we appreciate your understanding that we cannot address this issue here. Thank you for your understanding and cooperation.

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There is no resolve plan other than release 10% of the withdrawal (700$) at the end of this month. So you think that is a resolution for this problem; waiting 3 months for 10%?

I saw enough cash in the contract many times to pay me in full the past 8/9 weeks and still you refuse to.

I think everyone here must know that until you pay me out in full, you are not a good project and the funds of your players are NOT SAFE.


[/quote]

We are just forum admins and cannot resolve your issue. Please continue to chat with the support manager to update your issue.

Hello, in your case, to provide the most detailed support and information, please directly contact our Support Manager or Risk Management Department. Since this forum is solely for updating promotional information from Hunnyplay, we hope you understand that we cannot address this issue here. Thank you for your understanding and cooperation.

P/S: We have also been informed that there is a plan to resolve your issue, so please continue to communicate with the Support Manager for further assistance.

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Thank you for sharing the detailed information.

Based on what you’ve provided, it seems you are already in contact with your VIP Manager and have received some updates regarding your account. Rest assured, the information you've shared here will be relayed to both your VIP Manager and our Risk Department for further review. We never conduct account checks without a valid reason.

We encourage you to continue working with your VIP Manager to get the quickest response and ensure the resolution process goes as smoothly as possible.

Thank you for your continued engagement and for expressing your concerns so clearly.

We understand that the difference in processing times between losses and winnings can be frustrating. Our verification process is in place to ensure the integrity of all transactions, particularly when larger amounts are involved. This is to protect both our players and the platform, ensuring compliance with all relevant regulations and safeguarding your funds.

Regarding the approval and subsequent delay, we want to clarify that market conditions and security protocols are always taken into consideration to maintain a stable and secure environment. However, we acknowledge your concerns and are reviewing the specifics of your case to ensure a fair outcome.

We encourage you to reach out directly to our support team or your VIP Manager for more detailed updates on the status of your withdrawal. They are best positioned to provide you with the latest information and assist you further in resolving this issue.

Please know that our team is committed to resolving this matter as quickly as possible. We sincerely appreciate your patience and will keep you updated on any progress.

Your feedback is invaluable, and we are here to support you every step of the way.
[/quote]
Well, let me start by saying that there is no casino that can satisfy all their customers 100 percent, there will always be some unsatisfied players due to some reasons or the other, and some times, this reason may be the fault of the player him or herself, or the fault of the casino, there are bound to be misunderstanding at times, but what is more important is that at the end of the day, a resolution is reached and both customer and casino are happy.

But then, as regards to this case, holding a customer's fund for more than a day is scammy, not to talk of holding a customers funds against his will for more than 30 days or more that's a very big red flag and one I personally will not advice anyone to ignore..
Thanks buddy, for bringing your case and experience here, it's a good warning to several of us who are either playing on this casino, or are looking forward to playing on the casino some day in the very near future.
[/quote]

Thank you for your thoughtful comment and for sharing your perspective.

We understand that no casino can satisfy every customer 100%, and that issues may arise from time to time. What you mentioned about the importance of resolving these issues is something we deeply agree with. Our goal is always to reach a fair resolution that leaves both the player and the casino on good terms.

Regarding the current situation, we acknowledge the frustration caused by the delay in the withdrawal process. We assure you that this is not reflective of our standard practice, and we are actively working to address the issue. The delay has been caused by specific circumstances that required additional verification to ensure compliance and security for all parties involved.

We take any feedback seriously and want to assure all players that their funds are safe. Our team is committed to resolving this matter promptly, and we are in direct communication with the affected player to ensure a satisfactory outcome.

Thank you for bringing attention to this issue and for your understanding as we work through this.

Hi Pluisje,

Thank you for sharing your feedback with us. We’re sorry to hear about your experience and completely understand your frustration regarding the withdrawal delay.

Please know that we take all player concerns seriously, and our goal is always to provide a fair and secure gaming environment. We have a process in place to review your withdrawal requests, especially for larger winnings, to ensure they meet all necessary verification standards. This can occasionally take longer than expected, but rest assured, we are actively working to resolve this matter.

We appreciate your patience and want to assure you that our team is in direct contact with you to find a suitable resolution. If there’s anything further you need from us, please don’t hesitate to reach out directly to our support team or your VIP Manager.

We’re committed to addressing this and improving your experience with HunnyPlay.

Thank you for bringing this to our attention.

Best regards,
HunnyPlay Team

Yes it's true, you need to wager amout of 246 to earn you bonus because this bonus require x25 wager


We try our best to push Sport Book to launch as soon as posible

As a representative of HunnyPlay on this forum, I am very happy and grateful to see you sharing your experiences about our bonuses and in-house games. I hope you enjoy them, and please contribute your valuable feedback on these bonuses and games.

Thank you very much for your contributions. They align with what we aim for in the future, and we sincerely hope you will receive them positively. Your contributions are very valuable to us, and we highly appreciate them.

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As the admin of HunnyPlay, I'd like to assure you that HunnyPlay is indeed a safe and reliable platform. We pride ourselves on offering the features that gamblers are looking for, backed by a strong reputation and the trust of our community. Our commitment to security and fair play ensures that your experience with us will be both enjoyable and secure. Thank you for your support!

Thank you for your insightful comment and for following HunnyPlay's progress so closely. We are thrilled to hear your positive feedback on the HunnyPlay token's appreciation and the potential you see in our platforms.

We agree that an advertisement campaign would be a strategic move at this stage. Our team is dedicated to showcasing the unique offerings of HunnyPlay and highlighting the benefits for both our community and potential investors. We believe that by increasing our visibility, we can attract more attention to the valuable opportunities HunnyPlay presents.

Rest assured, we are actively working on plans to expand our outreach and promote our project more broadly. Your support and suggestions are invaluable to us as we continue to grow and develop.

Thank you for your interest in other HunnyPlay products. We plan to relaunch the promotion of these products in the near future. Please stay tuned and support us to get the latest updates.

Currently, HunnyPlay has many campaigns for both new users and VIP users to enjoy entertaining moments on our platform, such as: VIP Tribute (for users from VIP 5 and above), Referral Race (for all users), and many other campaigns.

Currently, our main communication channel is on Telegram https://t.me/HunnyPlay. On this channel, we have many activities for users, and our admin team is always ready to respond to any of your questions. Building a forum is one of the next steps we are working on, and we hope that the launch of the forum channel for HunnyPlay will provide users with more means to interact with each other. Follow us to stay updated with the latest news! Thank you.

Thank you for your attention to this announcement.

First of all, we are very sorry if these games are among your favorites. Some games are currently no longer available on the Hunnyplay platform because the provider has stopped supporting them. However, we are preparing to release many new exciting games that will bring even more interesting and amazing experiences to you.

Thank you for your support, and please stay tuned for our upcoming game releases. We will have attractive bonuses for these games.

Your suggestion is good, but it would be better if there's a possibility of adding more countries, even with a few members coming from those countries. This is preparation when they finally maximize their marketing and target as many countries as possible; there is nothing wrong with adding more.
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Yes, this is our goal and we are still working hard to release it as soon as possible. Thank you for your interest in this feature.

Thanks for your suggestion, I will made a good note

Thank you for your interest in our fiat payment feature. Currently this feature is only available for the three countries mentioned above. We have been working harder to expand features to more countries. Follow HunnyPlay.io to update our latest features.

Thank you for your feedback on fiat payment. We understand the importance of serving global users. And of course making fiat payments available to all regions is a process of hard work and continuity, we have started with the first 3 countries, in the Asia. And soon, we will expand fiat payment methods to many more countries. Thank you and please follow Hunnyplay to update the latest information.