Hi,
I am about to throw in the bitcoin towel for good. From Patrick Strateman to Blockchain wallet fiascos and now its effing Coinbase!
A while back I had a thread about how my online blockchain wallet was throwing some strange error, and no coins would move out of it. After almost two months Blockchain can't fix this and my coins are lost. There's a surprise, always happens during a price rise. Blockchain support says the problem is Coinbase sent me some double-spent coin change that threw a glitch they cannot so far find a way to fix.
Yeah... OK. $150 worth of BTC gone. Like being mugged, I can live with that once in a while. On to the next problem.
So I've had a Coinbase account for a while. Verified my identity with my passport ages ago and gave them the bank account details of mine and hubby's joint account. It all worked fine for ages.
I'm a Brit, he is a Yank, we live in the US. We have been using joint accounts but after a while I start feeling like a mail order bride from the 1950's so I want my own.
Oh dear, no SSN. Immigration have had my file for five years now and still can't make their minds up. Major pain to set up my own US bank account so hubby makes me a sub account in his account at Suntrust under my business name.
Yay - a US bank account of my very own!!
I send my Amazon earnings there, I send my Ebay earnings there, I send my bitc... oh, wait..
I add the sub account to Coinbase and it throws a wobbly. Note - I added it. I did not delete the joint account they have been perfectly happy with for months.
They asked me via email for an explanation of why my name isn't on this bank account. I sent them one, also mentioning their double spend issue.
No reply.
I log in to Coinbase a week later to find they want ID uploaded again. I upload it, Coinbase rejects it. I don't know why. it is my passport. They were just fine with it before.
I try checking my account to see if I can do anything. Anything at all. I can't. I can't send to the joint account either. it keeps asking me for ID it rejects. I look for a phone number so if I get nowhere my lawyer can call them as I don't have time for this bollocks right now. Specially not after they just nuked my Blockchain wallet with its BTC in.
Nothing. No phone number. ******* Amateur hour again.
The only thing it seems I can do is send coins to my Electrum wallet, but I am scared they will send me more doublespends and screw that up too. Technically is this a real possibility, or does everyone think that weakness was unique to the Blockchain wallet?
I'm going to find out who runs Coinbase, who invests in Coinbase etc.. and phone them up at dinner time every night till they fix this because I just hit my effing limit.