I think your opinion on this matter holds very little value as you are clearly endorsed by bitcasino.io so I suggest you do not mislead the public as your affiliation with bitcasino does not make you impartial.

Please take note that the askgamblers link is not related to me.

I had not raised any complaint on askgamblers so I kindly ask you to refrain from providing false evidence and misleading statements.

The law is clear on this issue. Deposits should not be accepted if withdrawals will be  denied for an account related to a self excluded account.
Remaining funds should be returned especially if the casino sent the player marketing material during the self exclusion period.

Sending a player marketing material and enticing one to gamble is total against the law and duty of care.

I have no problem in providing evidence of the self exclusion request and marketing material which sas received from bitcasino.io while I was excluded.

Karl, please be sure of your facts as this is not a claim of self exclusion but a fact!

I had informed you about my exclusion not to have my funds stolen but as per your terms I should inform you and remaining funds must be returned.

I kindly ask you to relook into my claim and return my remaining funds please.

Hi All,

Can you kindly advise on any forums or dispute resolution sites that I could contact to assist me with a prompt resolution.
I will not stand for this. We work hard for our money and for someone to steal from us in this manner is very sad.
I have contacted LCB but they just said that they are a forum and not a regulating authority and cannot assist me if the casino refuses to pay.
I would like this casino to be blacklisted somehow as CURACAO licensing has hardly assisted players with problems experienced with some of their members.

Any advice would be appreciated

Hi All,

I trust you are well.
I have had the most unfortunate and unpleasant experience with bitcasino.io.
I registered a new account, made quite a few deposits and upon requesting a cashout, my account was just disabled and no evidence provided but they claimed I had another account but I do not.
I use VPN sometimes for Netflix etc but I had sent through my ID and selfie for verification purposes but they just took my deposits,confiscated my winnings and that was it!
Can someone plz advise me if there is anything I can do as I am really tired of losing money to fraudulent casinos.
Username is thomasbenjamin92 at bitcasino.io

Please can someone advise me.