Fellow BIT.AC wallet users,
I have been unable to login into my BIT.AC wallet for 20 days now.
I've sent them several messages via their support page on their website, tried to contact them on Twitter and Facebook, and also sent them 3x PMs via this portal.
On 13/07/2017, I did get a reply to my first PM, in which they have asked me to confirm the following:
"Thank you for contacting us. Please accept our apologies for the delay in communications. Our staff is exteremely busy setting up a brand new look for BIT.AC which will be available in a few days.
Could you please provide your E-mail address used to register your BIT.AC account? We'll need to ask a few simple questions to verify your account ownership.
Kindly answer the following questions to the best of your knowledge:
1. What is your approximate account's registration date?
2. What is your account's primary currency?
3. What is your account's approximate balance?
Please contact us at your ealiest convenience. Thank you!"
After I provided them with the information requested, and 3x more PMs later; I have received no reply from them.
I then decided to investigate this company online, and found out that BIT.AC Limited has been Struck off/Dissolved by the UK Companies House on 11/07/2017. You can see this for yourself in the web address below.
https://beta.companieshouse.gov.uk/company/09986257Will we be getting our funds back?
Regards, MPires