As some of you may have noticed at the beginning of last week there were some problems with deposit and withdraw of XFC on Livecoin and Exrates exchanges.
As soon as the problems have been reported to them both Livecoin and Exrates solved the problem and now everything works as it should.
What I do not understand is why people start making accusations before contacting the other party.
We've been accused of being thieves and scammers while on our side everything was working perfect.
The exchanges have been accused of being thieves and scammers instead of signaling them that there is a problem. As it appears they didn't even know there was a problem.
To sum it up:
1. Contact the exchanges before making accusations.
2. We tested the exchanges and we can give you some feedback:
Livecoin:
XFC deposit - may take a little bit longer as they request 15 confirmations
XFC withdraw - very fast
Exrates
XFC deposit - very fast
XFC withdraw - may take up to 12 hours - so basically it can be really slow
Coindeal
XFC deposit - very fast
XFC withdraw - not so fast - it may take hours
My advice is, when there are significant deviations from the a.m. times, contact their support and make a ticket. This way the problem is very likely to be solved fast and prevent frustration and unjustified accusations.