I appreciate it, man. And ya I could have done without 10 days of stress and bull crap but ultimately im just happy to get that 2300 back.  Thanks again to everybody who chimed in.

"Hello OldHickory,
First, I'd like to apologize for the mistake and the inconvenience caused.
We deducted an incorrect amount from your account, which has been promptly re-added and is available in your SOL balance.
Thank you for your patience, and I hope you continue to enjoy our games here at Roobet.
Sebastian • 54m ago
Help Sebastian understand how they’re doing:
Fin • 54m ago"



Well I called Roobet out when I felt confident they had did me dirty.  The whole process was very frustrating to have to go through, but in the end, they did make me completely whole.  They didnt short me out of even one dollar. I just want to acknowledge that. Roobet did NOT scam me! Thank you to everyone who took time to talk about this situation with me the last several days!

"Looking at the Craps history, are these two bet payouts possible under normal craps odds?

$445 bet → $421.66. On a $445 bet, valid profits should be 518.83 (6/8 at 7:6), 623 (5/9 at 7:5), or 801 (4/10 at 9:5). A profit of 421.66 isn’t a valid outcome.

$400 bet → $580. Valid profits would be 466.67, 560, or 720. 580 doesn’t match any standard craps payout."


I occasionally bet on some one roll outcomes (usually a horn bet, sometimes C/E). I dont know if those smaller bets impacted the posted payout on those or not.  Its actually pretty rare I do a one roll bet. Maybe once per 10 rolls if that. So Im not sure.  I sometimes press in weird increments because a computer is tabulating the payout, as opposed to the etiquitte I would show a dealer at a brick and mortar casino lol.

There was no error at all. Craps is a very simple game, especially if all you are doing is placing numbers and praying the SEVEN goes away for a while.  I had the 4,5,6, 8, 9,10 placed So im just watching every roll (like any craps player) and when one of those numbers comes up, i get paid. Every time one of those numbers was rolled, my balance increased by PRECISELY the amount it was supposed to.  The guy didnt roll a 7 for probably 10 or 15 mins so I won quite a few bets. Then finally he went out with a Seven and i intiiated the cashout shortly after that.   There were no mistakes or improper credits.

All good man.  After 10 days and credit adjustment with zero details as to why, I demanded a DETAILED explanation yesterday. They told me they needed up to 24 hours to give me what I asked for and as of now, they have still ghosted me.  Its crazy a book thinks its okay to garnish 2200 in winnings and not even have the proof for why they did it ready to go. I mean, why should I even have to ask for proof??? They should have explained in detail what happened right at the point of adjusting my balance.

They froze my withdrawals on September 17th and I have yet to been given any kind of explanation for what they did.  Asked again 14 hours ago and still nothing.   They asked for up to 24 hours to reply. You'd think they would have already had the DETAILS in order to justify taking 2200 from somebody, but I guess not. They seem to be making it up as they go along.

I asked Evolution customer service to confirm all my bets are correct, because Roobet is saying I had incorrect credits posted to my account.  Evolution wouldnt even talk about it to me-----they told me I have to talk to Roobet customer service. So I asked Roo for an explanation for taking 2200 from me, and they said they need up to 24 hours to get that for me. So after processing my withdrawals on September 17th they have had 10 days to know whats going on but they still need up to 24 hours to finally give me a detailed explanation for the garnishment.  They treated me like a dog throughout the entire process with the exception of one of their customer service guys named Tony. He's actually a decent guy.

Thank you!  There weren't any errors at all. They strung me along for 8 days, giving me ZERO information about what was going on, other than repeating the same message every day that withdrawals were being subject to "routine verification".  After 8 days of torture, they message me out of nowhere after deducting the 10,500 and adding the 8,240 in its place, and let me know my account had "received incorrect credits".  No explanation, no apology, no details whatsoever. Just sorry about your luck, we garnished your balance for 2,200 dollars.   Its not right to treat people like that.

Just getting acclimated to bitcointalk and set my account up here. Thank you to Rohang for putting this complaint together for me.  I have wagered many millions of dollars on craps tables at brick and mortar casinos and also on Evolution live craps tables. I know absolutely everything about the game of craps. Every bet I placed was paid properly, and every time I lost, the bets were taken away in accordance to the rules of the game.  I dont make mistakes.  I have no idea why Roobet would want to fuck with me like that, but they definitely did.