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Showing 20 of 25 results by OpenYourEyes210
Post
Topic
Board Scam Accusations
Re: BitInstant 1wk delay - Solved
by
OpenYourEyes210
on 09/04/2013, 02:53:25 UTC
Resolved 10 days after original order.
Post
Topic
Board Scam Accusations
Re: How is Bitinstant not at the top of this section?
by
OpenYourEyes210
on 09/04/2013, 02:52:50 UTC
Resolved 10 days after original purchase.
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
OpenYourEyes210
on 09/04/2013, 02:42:33 UTC
My issue has been resolved and my funds received in my MtGox account. Thanks a lot for the help URSAY!
Post
Topic
Board Scam Accusations
Re: BitInstant 1wk delay - Solved
by
OpenYourEyes210
on 07/04/2013, 20:58:24 UTC
Charlie! Please resolve my issue I'm sure it will take you no time at all if you actually sit down and do it! I put through $340 when BTC was at like $88, it is now at $150+ and I am pissed! Are you freaking kidding me!? I would have almost doubled my money if it wasn't for your company's mistake. Are you going to double my money? Doubt it... So just give me my original funds already!
Post
Topic
Board Scam Accusations
Re: How is Bitinstant not at the top of this section?
by
OpenYourEyes210
on 07/04/2013, 20:53:47 UTC
How about this one? Been almost 2 weeks now and not resolved. Having your money held hostage for this long sure is a pain in the a$$!

OrderID: 237a4342-ea13-4249-8406-5b98fbf1341c
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
OpenYourEyes210
on 07/04/2013, 20:26:33 UTC
URSAY, am I on your support list for today? I never received a response to my PM to you so I'm just checking to make sure my ticket is moving up the chain like everyone else's.
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
OpenYourEyes210
on 06/04/2013, 23:40:22 UTC
I need to be added to your list URSAY. I've been waiting for my missing funds to be refunded or put into mtGox since page 104 of this thread. It's been way too long! Don't know why I'm not on your list as I've been patiently waiting for close to 2 weeks now but please get someone looking into my case. Thanks

OrderID: 237a4342-ea13-4249-8406-5b98fbf1341c
Post
Topic
Board Beginners & Help
Re: BitInstant to MtGox... Where are my funds!?
by
OpenYourEyes210
on 04/04/2013, 19:07:37 UTC
Pretty frustrating right? Nice name by the way!^ you from Cali?
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
OpenYourEyes210
on 04/04/2013, 04:10:23 UTC
URSAY, would a refund request be faster than waiting for my MtGox funds to go through? If so, put my in for a refund request.

OrderID: 237a4342-ea13-4249-8406-5b98fbf1341c
Post
Topic
Board Beginners & Help
Re: BitInstant to MtGox... Where are my funds!?
by
OpenYourEyes210
on 04/04/2013, 01:16:58 UTC
Yeah, my issue has been going on for a few days now and nothing has happened. The first time I used bitinstant it was actually instant and worked as advertised. This time, my money has disappeared. I will not be using them again
Post
Topic
Board Beginners & Help
Re: BitInstant to MtGox... Where are my funds!?
by
OpenYourEyes210
on 04/04/2013, 01:10:48 UTC
Thanks for the advice. But that's the same advice I've gotten (only advice) and when I enter that code it says it's invalid or already used
Post
Topic
Board Beginners & Help
Re: BitInstant to MtGox... Where are my funds!?
by
OpenYourEyes210
on 04/04/2013, 00:42:20 UTC
Just so everyone knows... This issue has not been resolved and many other people are going through the same thing. Beware!
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
OpenYourEyes210
on 03/04/2013, 23:34:15 UTC
Any update on my ticket? It's been a week since I put this transfer through and still no help besides "we're looking into it". That response is no longer sufficient and soon legal action will need to be taken if my money is not back in my possession soon. Yankee told me give him 24 hours two days ago, still have not heard not one specific detail on what the heck is going on with my money. This is completely insane! My emails and PMs to support, Yankee and URSAY have gone  unanswered.
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
OpenYourEyes210
on 03/04/2013, 20:36:05 UTC
URSAY, can you please expedite my ticket? It's been 6 days since I made this transaction, and I'm losing a. Lot of money day after day as this issue fails to be resolved.

OrderID: 237a4342-ea13-4249-8406-5b98fbf1341c

Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
OpenYourEyes210
on 03/04/2013, 04:23:44 UTC
Alright Yankee, it's been over 24 hours... Any update for me? Seems like a lot of people are having this exact same issue with the codes being "invalid or already used"
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
OpenYourEyes210
on 02/04/2013, 20:31:43 UTC
Hey URSAY I sent you a PM. Please look into it
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
OpenYourEyes210
on 02/04/2013, 03:54:47 UTC
Thanks a lot for your help Yankee. Sorry if I'm coming off kind of rude, I'm just kind of freaking out here
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
OpenYourEyes210
on 02/04/2013, 03:40:04 UTC
First off, the confirmation email you guys sent me clearly states: "We have made a direct deposit into your MTGox account and there is no need to use the coupon system on this order" So why I'm now being directed to enter in a code is beyond me..

Secondly, MtGox support told me to try entering that code LONG before I had even created my account here, let alone posted that info. So if someone did steal my code or whatever, it surely wasn't from my posting that reply because when I tried to use it before, long before I had posted any of that information here in these forums, it gave me the same error message, and I have not posted it anywhere else. Just in emails to MtGox support.
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
OpenYourEyes210
on 02/04/2013, 03:20:59 UTC
DUDE! Thanks for the fast response.... But that code does NOT work! When I enter it as described it says
"This code cannot be redeemed (non existing or already used)"

So did you send my funds to someone else and they already redeemed that code? I just want my money!
Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
OpenYourEyes210
on 02/04/2013, 02:53:09 UTC
I am having this same problem. I transferred through you to MtGox on Thursday and still have not received my money as of today, 4 days later. Where is my money!? This is really starting to agitate me! Are you going to compensate me for how much I've lost in bitcoin compared to USD? Bitcoin has gone up a lot as you know in the last few days and I've lost out because of your error.

This is what I received in your confirmation email:

OrderID: 237a4342-ea13-4249-8406-5b98fbf1341c