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Showing 6 of 6 results by Pepitorl
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Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Pepitorl
on 04/01/2018, 11:59:12 UTC
I just received my money Smiley

Thank you!
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Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Pepitorl
on 03/01/2018, 23:10:50 UTC
Quote from: jedaite on January 03, 2018, 10:58:21 PM
Quote from: Pepitorl on January 03, 2018, 10:21:32 PM
ethereum have disappeared from my account

I am trying to make an ethereum transfer, I had been in an "initialized" state for an hour, I have canceled the order, and now I do not have any euros or ethereum. The money is not in the address I was sending.

what should I do?

Thanks

PD: I sent a ticket with the same text several hours ago, I'm worried about my money

Edit:
ticket issue 1242497


It will be in your account in about 30 minutes. If not, contact support. Relax, I had this happen to me before with both crypto and fiat. Rest assured, the ETH will be credited to your account soon.
Yes, I have already created the ticket, I trust Kraken, I know that my money is safe Smiley

The action was created 01-03-18 15:52:25 +0100
Canceled 30-60 minutes later.

I thought it was going to be just minutes things, as you say

Thanks
Post
Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Pepitorl
on 03/01/2018, 22:48:06 UTC
Quote from: Shamane on January 03, 2018, 10:43:53 PM
Quote from: Pepitorl on January 03, 2018, 10:21:32 PM

PD: I sent a ticket with the same text several hours ago, I'm worried about my money

Welcome at kraken where time is not money .....

Keep cool Smiley

All will finish to be "good", but take time ...

My first problem (a little complicated) with kraken took 18 days to resolve (positively it must be recognized).
My second childish problem is at 8 days without being solved....

So for only several hours, don't be worry ....
I do not worry about the time when withdrawing (which was what I canceled) but not seeing my money neither in ethereum nor in euros, for me, I'm afraid ...
Post
Topic
Board Exchanges
Re: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH
by
Pepitorl
on 03/01/2018, 22:21:32 UTC
ethereum have disappeared from my account

I am trying to make an ethereum transfer, I had been in an "initialized" state for an hour, I have canceled the order, and now I do not have any euros or ethereum. The money is not in the address I was sending.

what should I do?

Thanks

PD: I sent a ticket with the same text several hours ago, I'm worried about my money

Edit:
ticket issue 1242497
Post
Topic
Board Service Discussion (Altcoins)
Re: ethereum have disappeared from my account (Kraken)
by
Pepitorl
on 03/01/2018, 22:14:36 UTC
any ideas? I've been with this problem for 12 hours, they do not respond to the ticket I've opened.

Has something similar happened to someone?

Thank you Smiley
Post
Topic
Board Service Discussion (Altcoins)
ethereum have disappeared from my account (Kraken)
by
Pepitorl
on 03/01/2018, 21:12:24 UTC
Hello! I ask you a question to see if you can help me!

I am trying to make an ethereum transfer, I had been in an "initialized" state for an hour, I have canceled the order, and now I do not have any euros or ethereum. The money is not in the address I was sending.

what should I do?

Thanks!