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Showing 6 of 6 results by Ricky2018
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Re: [ANN] ChipMixer.com - Bitcoin mixer / Bitcoin tumbler - mixing reinvented
by
Ricky2018
on 11/05/2018, 14:34:12 UTC
Sorry about that. Our bitcoind got stuck. Please check again - it should be solved already.

the last time (in January) when the same thing happened, he came to forum and fixed it in less than a day
I confirm - this is the same issue as in January. We will need to investigate this more.

Hi, CHIPMIXER replied to the emails I sent and the issue has been resolved for me. Sometimes the best way to build trust is when something goes wrong and it can be resolved Wink
Thanks again and count on my continued business for sure.
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Topic
Re: [ANN] ChipMixer.com - Bitcoin mixer / Bitcoin tumbler - mixing reinvented
by
Ricky2018
on 11/05/2018, 12:32:06 UTC
Has anyone else received any type of reply from CHIPMIXER support and do we know if they are actively checking this email?
ChipMixer does check their email, but doesn't offer 24/7 support (yet). Just in case: make sure your session doesn't expire before your deposit is credited. You have 168 hours (1 week) per session and can extend it when needed.

Thanks for the feedback. Still have some time left on the session, but would be good if CHIPMIXER offered some type of reply to at least acknowledge receiving the support request. It is unnerving to send a support request to a free mail service and not receive any reply at all.
Has anyone else received any feedback about this same issue?
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Topic
Re: [ANN] ChipMixer.com - Bitcoin mixer / Bitcoin tumbler - mixing reinvented
by
Ricky2018
on 11/05/2018, 08:43:37 UTC
Hi Guys,
Update for today. I have still had no reply from chipmixer@protonmail.com regarding the ongoing situation of "Waiting for confirmed transaction." after 109 confirmations on Blockchain. Has anyone else received any type of reply from CHIPMIXER support and do we know if they are actively checking this email? I tried to PM them here but their setting do not permit Nubes like myself on the forum to contact them.
Would really hope to receive some type of acknowledgment from their team today as this seems to be effecting several people.
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Topic
Re: [ANN] ChipMixer.com - Bitcoin mixer / Bitcoin tumbler - mixing reinvented
by
Ricky2018
on 10/05/2018, 17:47:08 UTC
Hi, thanks for the reply. Yes I have refreshed the page and tried a different browser (Tor, Chrome). I have used chipmixer quite a few times and this is the first time I have experienced any issue. Any more suggestions? Currently on 29 confirmations

I'm sorry but you're going to have to wait for their support.
I don't think trying it on a different device will do too much (but you could always try it on a phone/another computer).

It looks as if it will most likely be a server-side issue. It's probably fully propagated on the network by now if it has that many confirmations (enough for chipmixer's servers to notice it if it is). Make sure you sent the support ticket with the token so they can fix your issue.

Hi, OK, I have sent them an email at the proton email address with the TXID. I'll send them the Token now as well. Thanks again for the help and @bitcoinmii please post if you receive any reply from their support, I shall do the same.
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Topic
Re: [ANN] ChipMixer.com - Bitcoin mixer / Bitcoin tumbler - mixing reinvented
by
Ricky2018
on 10/05/2018, 17:15:24 UTC
Hi, I need some support please... I transferred to the given deposit address and I have already 12 confirmations on Blockchain, but the funds have not yet arrived on the mixer? "Waiting for confirmed transaction."
I contacted support but no reply so far, would really appreciate some assistance.

Did you hit F5/refresh? Usually that what fixes that issue for me.

Hi, thanks for the reply. Yes I have refreshed the page and tried a different browser (Tor, Chrome). I have used chipmixer quite a few times and this is the first time I have experienced any issue. Any more suggestions? Currently on 29 confirmations
Post
Topic
Re: [ANN] ChipMixer.com - Bitcoin mixer / Bitcoin tumbler - mixing reinvented
by
Ricky2018
on 10/05/2018, 15:07:50 UTC
Hi, I need some support please... I transferred to the given deposit address and I have already 12 confirmations on Blockchain, but the funds have not yet arrived on the mixer? "Waiting for confirmed transaction."
I contacted support but no reply so far, would really appreciate some assistance.