Ooops noted.

Hi Ann,

Kindly help me with a number that I call btcjam because even when you email them they never reply.

I want to call them and know the fate of my listing approval.


Regards,

Wilberforce.

Hi Ann,

You have a good service.

Why should you value all people the same?

From my observation people from USA and Brazil are favored than the rest of the World.

Just check the listings that get approved daily 95% are from those regions.

Why don't you close the service to the rest of the World and operate in those favored regions? It makes sense.

I have a B- credit score and I have been applying for a loan for the last 1 month without success.

I was told to send photos of my business and myself by one Alex, I did, from there oh Bret will assist you in the process, Bret asked for stubs and a contract of my clients despite my income being verified by the btcjam staff, I did that was the end of Bret never replied again.

After a week Alex came with other demands which I fulfilled and never approved my applications.

And when you reply you only reply 1 email  a day , what is this?

Instead of frustrating me you should tell me am not eligible for btcjam loans.

I submitted my loan listing 3 days ago and up to now is still in review.

Despite verifying all the information and having a credit score of B- I was asked to send photos of my facility and myself in the facility which I did and the response was they were good and further asked to send the same pictures direct from the camera of phone that took the pictures which I did and from there no response.

I would rate btcjam response 4 out of 10 because how on earth do you ask questions and when answered you take more than 48 hours to respond?

I think you need to improve on your customer care.

I fully support all information verification to edge out scammers.

We are here to support each other and when discrimination is at play we feel that your services are meant to certain regions and people.

Why do I make this suggestion?

You see a listing which its description is only a sentence and a first loan asking much, even the investors question but because the person comes from a certain region his/her listing is accepted while a person from another region with even a better credit score his loan is closed without even an explanation or made to wait for long.

At least improve on those issues.

'I want to link my Bitcointalk name with BTCJam's. Verification code: 9026eed7-ab60-45bb-9c50-d6826227924d'