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Showing 20 of 40 results by SatoshiDICE_Kat
Re: SatoshiDICE.com - The World's Most Popular Bitcoin Game
Hi everyone 
We are still rolling right along, but you're right that the max bet does fluctuate based on a whole myriad of factors. It has in fact been increasing as of late, and will like continue to do so. Thanks so much for playing, and holler if you need anything!
SatoshiDICE_Kat
We are still rolling right along, but you're right that the max bet does fluctuate based on a whole myriad of factors. It has in fact been increasing as of late, and will like continue to do so. Thanks so much for playing, and holler if you need anything!
SatoshiDICE_Kat
Re: SatoshiDICE.com - The World's Most Popular Bitcoin Game
Hi all!
I have just been informed that our processing agent is stuck, and this is why you're not seeing the results of your bets right now. Rest assured that this will be reactivated shortly, and that all transactions will be honored and are definitely not lost. The outcome of the bets will also not change - this is simply a delay. Thank you for your patience and for alerting us to the issue!
I have just been informed that our processing agent is stuck, and this is why you're not seeing the results of your bets right now. Rest assured that this will be reactivated shortly, and that all transactions will be honored and are definitely not lost. The outcome of the bets will also not change - this is simply a delay. Thank you for your patience and for alerting us to the issue!
Re: SatoshiDICE.com - The World's Most Popular Bitcoin Game
Kat
why is there delays when placing bets? My bets have had up to 5 confirmations before they get placed? why also if I place many bets in a row do they get split up between other bets? They are appearing to be convienently placed
which is getting VERY perculiar in the pattern thats starting to emerge?
why is there delays when placing bets? My bets have had up to 5 confirmations before they get placed? why also if I place many bets in a row do they get split up between other bets? They are appearing to be convienently placed
which is getting VERY perculiar in the pattern thats starting to emerge?Hi there,
Hmmm, I don't know of any global issues - shoot us an email at support@satoshidice with a transaction # and we will research it pronto. Thank you!
Re: SatoshiDICE.com - The World's Most Popular Bitcoin Game
Hi Kwoody -
You got it. Here are the links to all three transactions (and you can still access these anytimes at the classic.satoshidice.com/lookup
https://classic.satoshidice.com/lookup/144ee7e72b1a563e6657013d55426ae689a17d15f5a56bd8c84434d38d147d06
https://classic.satoshidice.com/lookup/5554ecd74ce58eb6116b4c63a9c6d0bca57c807fa8658601efabe47ba07eae35
https://classic.satoshidice.com/lookup/70aa746f85e6b4340a3f969ad2e205297a64e17e0d143a849b16431ed31f3e7b
Each of these link to the bet tx and payout tx, plus list the lucky number rolled. Please let me know if you have any further questions. Happy to assist any time.
SatoshiDICE_Kat
You got it. Here are the links to all three transactions (and you can still access these anytimes at the classic.satoshidice.com/lookup
https://classic.satoshidice.com/lookup/144ee7e72b1a563e6657013d55426ae689a17d15f5a56bd8c84434d38d147d06
https://classic.satoshidice.com/lookup/5554ecd74ce58eb6116b4c63a9c6d0bca57c807fa8658601efabe47ba07eae35
https://classic.satoshidice.com/lookup/70aa746f85e6b4340a3f969ad2e205297a64e17e0d143a849b16431ed31f3e7b
Each of these link to the bet tx and payout tx, plus list the lucky number rolled. Please let me know if you have any further questions. Happy to assist any time.
SatoshiDICE_Kat
Re: SatoshiDICE.com - The World's Most Popular Bitcoin Game
Checking in from the land of DICE - anyone with questions or comments can post up a storm here, or email us at Support@satoshidice.com
We are happy to serve - many thanks to our awesome players.
We are happy to serve - many thanks to our awesome players.
Hello Bartman,
I just sent you an email with complete details about all your bets from that address. I am terribly sorry that the bet in question was a loss - you do have lots of wins as well, that's the good news. Gambling always carries an inherent risk, but every roll on SatoshiDICE is provably fair and verifiable. If there is anything else we can do to assist, please ask. Wishing you all good things!
SatoshiDICE_Kat
I just sent you an email with complete details about all your bets from that address. I am terribly sorry that the bet in question was a loss - you do have lots of wins as well, that's the good news. Gambling always carries an inherent risk, but every roll on SatoshiDICE is provably fair and verifiable. If there is anything else we can do to assist, please ask. Wishing you all good things!
SatoshiDICE_Kat
Re: SatoshiDICE.com - The World's Most Popular Bitcoin Game
Hi everyone,
Just an FYI, bets below the minimum are automatically returned in full. We do this in batches, however, to prevent further blockchain bloat. If it's been 2-3 days and you haven't received your below min coins, let us know at support@satoshidice and we will happily assist.
All good tidings,
Kat
Just an FYI, bets below the minimum are automatically returned in full. We do this in batches, however, to prevent further blockchain bloat. If it's been 2-3 days and you haven't received your below min coins, let us know at support@satoshidice and we will happily assist.
All good tidings,
Kat
Re: SatoshiDICE.com - The World's Most Popular Bitcoin Game
I thought satoshi dice no longer available since last incident ?
We are alive and well
Re: SatoshiDICE.com - The World's Most Popular Bitcoin Game
I believe you are all paid out now - please let em know if this is not the case! Thanks ))
))No, the bet has not been returned and there is no pending transaction to do so. I'm going to email support one more time with the transaction details. I cannot fathom why this is so difficult for your organization to accomplish.
I apologize if I have you confused with another user I have issued a refund for. I don't know why the returned min bets are stalled, but I am issuing refunds to anyone affected. If you have not yet received a refund, please email support@satoshidice.com and we will do so straight away. Thank you!
Re: SatoshiDICE.com - The World's Most Popular Bitcoin Game
Did you get your bitcoin back now?
Still nothing.
I believe you are all paid out now - please let em know if this is not the case! Thanks
))Re: SatoshiDICE.com - The World's Most Popular Bitcoin Game
We are back to full scale stability and have been merrily processing bets for days. Happy news Thanks for your patience and patronage everyone.
Thanks for your patience and patronage everyone.But somehow you still have not sent me back my coins. It's been 18 days now.
Hi there! I believe this is for a bet that was below the minimum, yes? We send those in batches - although 18 days is excessive! We will make sure your coins come back in a jiffy - we send them in batches to prevent additional Blockchain bloat. No worries, you will get a full refund. Thank you for alerting us!
Re: SatoshiDICE.com - The World's Most Popular Bitcoin Game
Not that I'm criticisizing your efforts, as the communication is appreciated by the community, but I have to wonder how an entity with the volume of cash you guys have, can't manage server stabilization?
Versper, it's a completely legitimate question, and I hear you loud and clear. We are stubbornly still staying dedicated to only supporting Bitcoin companies, but this hasn't gone well for us thus far. If anyone has suggestions on stable, professional, reliable hosting companies and the like that are Bitcoin-friendly, we are all ears/eyes. Have gone through the gamut thus far and just haven't had anyone materialize with integrity and good customer support.
Thanks again for any assistance
Re: SatoshiDICE.com - The World's Most Popular Bitcoin Game
Hello all,
We are still experiencing intermittent server issues - we've been back up for some hours processing bets per usual, but suffered another hiccup this morn. Stabilization is obviously on the menu, and we're on it. Thanks as always for the understanding
We are still experiencing intermittent server issues - we've been back up for some hours processing bets per usual, but suffered another hiccup this morn. Stabilization is obviously on the menu, and we're on it. Thanks as always for the understanding
Re: SatoshiDICE.com - The World's Most Popular Bitcoin Game
Still down??
Kat have you got an ETA when this will be fixed?
Kat have you got an ETA when this will be fixed?
Hey there! We are indeed battling with our hosting company to get everything back on track. They executed an upgrade recently that didn't exactly go well - working around the clock right now to get everything in order. I wish I had a solid ETA, but as soon as I have good news I will sound the alarm here. Thanks for asking!
Re: SatoshiDICE.com - The World's Most Popular Bitcoin Game
OK, I've been trying to resolve this for DAYS now but no action has been taken.
I sent a bet on 1/28 that was never processed. I read here there were delays so I waited a few days and still nothing. I then emailed support and they confirmed they saw the issue and assured me it'd be taken care of. Several days since that contact and five emails later and NOTHING. They haven't returned my bet; it still shows unprocessed. How hard is it to return the bet when you specifically say you see the problem!?
I sent a bet on 1/28 that was never processed. I read here there were delays so I waited a few days and still nothing. I then emailed support and they confirmed they saw the issue and assured me it'd be taken care of. Several days since that contact and five emails later and NOTHING. They haven't returned my bet; it still shows unprocessed. How hard is it to return the bet when you specifically say you see the problem!?
Hi there - your bet issue isn't due to the processing delays, but because it was below our minimum requirement. We process these in batches in order to prevent further Blockchain bloat, but your full refund will land shortly. Thanks for asking
Re: SatoshiDICE.com - The World's Most Popular Bitcoin Game
Just received an answer via email about my stuck bet:
edit:
Kat beat me to it
Quote
Hi there!
VERY sorry for the delay; our system is currently stalled in processing bets, but the team is working feverishly on it now. Bets normally only take a couple of minutes; this is not a normal delay, and it will be solved very soon. No data is lost, so your results will be processed as soon as we get things working again. Thank you very much for the patience and understanding!
SatoshiDICE_Kat
Kat, Thanks for the reply but the outages seem to be happening much more frequently than before. Any idea whats causing them?VERY sorry for the delay; our system is currently stalled in processing bets, but the team is working feverishly on it now. Bets normally only take a couple of minutes; this is not a normal delay, and it will be solved very soon. No data is lost, so your results will be processed as soon as we get things working again. Thank you very much for the patience and understanding!
SatoshiDICE_Kat
edit:
Kat beat me to it
Great question regarding the cause of the delays; it's been a perfect storm between our DDoS protection and hosting server upgrades. We are thankfully getting this under control now!
Re: SatoshiDICE.com - The World's Most Popular Bitcoin Game
Hi everyone,
Yes, I can now confirm our servers are stalled and bets are obviously not being processed. We are addressing now - the good news is no data is lost, and we will process all bets in limbo the moment our servers come back online. Very sorry for the delays all around, we are working as fast as we can. Thank you for alerting us! More as soon as I have good news
Yes, I can now confirm our servers are stalled and bets are obviously not being processed. We are addressing now - the good news is no data is lost, and we will process all bets in limbo the moment our servers come back online. Very sorry for the delays all around, we are working as fast as we can. Thank you for alerting us! More as soon as I have good news