My last somewhat substantial withdrawal of slightly less than a BTC came through for me this morning. I'm just letting people know it is possible that your withdrawals will be processed. If it helps anyone, this posts shows the steps that I took...
https://bitcointalk.org/index.php?topic=1217578.msg12803625#msg12803625

Those are great points. Thank you for making them. I completely agree "whether or not an exchange has been hacked is not necessarily the same thing as saying the exchange is solvent or fair or operating with integrity or anything else."

I think, if any one of those things, this thread is about an exchange operating with integrity (or not).

I will also revise the post you mentioned to avoid the potential of misinforming anyone.

That totally stinks, and I am very sorry to hear that. I received my last substantial withdrawal of slightly less than a BTC this morning. My original request for that was put in yesterday. That leaves me with very little money on Cryptsy at the moment (around $50). I'm not sure what to tell you, but here is everything I did:

1. I waited for about 8 - 12  hours before opening any support tickets for each withdrawal. I kept any writing in my support tickets short and to the point. I also tried to be polite, for the most part. Additionally, I never opened more than one support ticket for each individual withdrawal issue. In other words, I never had more than one unresolved support ticket open at any given time.

2. I frequently mentioned I was having long-term issues in the chatbox, as well as handed my ticket #s off to every admin that appeared. I also intermixed this with normal chatter. I wasn't a broken record, and I wasn't persistently annoying (maybe a little, though). If an admin told me my problem was being looked into, I would leave it at that until another 12 hours passed with no resolution. Then, I would mention it again. If you go to mention your issue again 12 hours later, it might help if you do this with the same admin you mentioned it to previously. That way, they might start to feel a true sense of urgency that nothing has been done yet. Also, by the 60th hour of doing this, there really isn't much an admin can say to defend the issue. It is clearly just ridiculous to everyone at that point. Additionally, if I was receiving a broken record answer from admins in the chatbox, I would politely probe with more specific questions to attempt to gain more clarity on the situation, as well as make them accountable for what they were telling me.

3. I made every effort to be polite, unless what I was being told was so ridiculous that I couldn't help but cry, "Bullshit!" That only happened once, however. You can read that story here... https://bitcointalk.org/index.php?topic=1217578.msg12775249#msg12775249

4. I'm not sure if this one matters or not, but I never tried to do more than one withdrawal at a time. I put in the withdrawal request and then waited until I actually received the withdrawal before putting in the next withdrawal request. It took me just about a week to get my money off Cryptsy. I was also 100% in BTC while I did all this, and I don't know if that made it any easier or harder.

5. Keep a detailed record of what you are being told and when, including things that are said in the chatbox. That gives you future ammunition to support your claim that your problem is long-standing, for both public and private use later, should that become necessary. Also keep a detailed record of your pending withdrawal requests and the dates and times you confirmed those requests by email.

6. Make some noise! I created this bitcointalk thread and then took a few steps to publicize its existence. The only steps I took to publicize were sending a friend in with the link after I had been secretly banned and then my own mentioning the link to this thread in the chatbox one other time, when I knew some of Cryptsy's regular heavyweight traders were around, to make sure they knew there was a problem (and that this thread existed). Those were the only public mentions coming from my own efforts (and the friend who helped me initially). A few other people then picked up the link and spread it from there. It's not like I had a following here at Bitcointalk to begin with. My first post ever here was the OP of this thread. It really does go to show you the potential power of social media.

If all that sounds like a royal pain in the ass, it is! No one should be made to feel those steps are necessary just to have access to their money.

I find it funny thinking that I never would have gone through the effort to create this thread if Cryptsy hadn't used the crappy tactic of secretly banning me in the first place, when all I was doing was politely complaining about a very real, long-term problem that was ENTIRELY their fault. Now, this thread is quickly rising toward 1,200 reads.

I believe most of the regularly appearing chatbox admins do not have the personal power to immediately solve your problem but would likely help you immediately, IF they were able. In particular, the first people that come to mind in that category are Horus, DCGirl, GreenLion and Nordman, though there are a few more. About those aforementioned people, I don't have a single complaint, and I do believe the actual solving of withdrawal issues is not in their hands. If pressed to critique them, they should often replace their sometimes seemingly blind defense of Cryptsy with simple apologies, as well as allow those apologies to flow freely. If I had to choose one of those people to run something higher up the ladder, I would personally choose Horus, but that is just my opinion. He has been there the longest, and I believe he is an actual employee of Cryptsy.

That's a good question. Here's a basic list of alternative alt-coin options you can look into should your issues persist:

bittrex.com
poloniex.com
cryptopia.co.nz
c-cex.com
yobit.net

I encourage you to do more research into each of those exchanges on your own.

From that above list, I have personally only ever used Poloniex, C-cex and Bittrex. I will say that on all three of those exchanges, I have never had a single problem withdrawing money when I wanted. In most cases, the transactions showed up on my end practically instantly.

I will also warn that before making any deposits, it would be a good idea for you to spend some time watching the specific markets you are interested in move for a while on different exchanges to familiarize yourself with what volumes you would be able to easily liquidate (and on what exchange). Every exchange is different for different coins. You should always familiarize yourself with which exchange is doing the most volume on a particular coin to get a true idea of what prices should be before making any big moves (or going through the hassle of and paying any fees for depositing/withdrawing).

I assume you are properly verified and/or within your daily limits?...

I am very sorry to hear that. I am beginning to wonder if making a bunch of noise is the answer. It does not seem fair that I would have received my withdrawal before you received yours, but please illuminate me if there is any other reason you think that might have happened.

I am a properly verified Cryptsy user, and I am happy to report that after 64+ hours, a substantial BTC withdrawal (more than 7) finally JUST came through from Cryptsy. Prior to that, another withdrawal eventually went through for 4 BTC and change that took more than 50 hours to complete three days ago. I hope this gives hope to others who might be concerned while waiting for a withdrawal to process.

Something definitely seems to be wrong there at the moment, and I wouldn't recommend anyone depositing a sum they may wish to mobilize quickly until it is widely known that Cryptsy is processing withdrawals in a timely fashion. I'm not sure what the gauge on believing that should be, however.

I have just now initiated another smaller withdrawal (just shy of 1 BTC) in order to test how long it takes. I will keep you all posted on the progress of that.

Additionally, in the heat of having the issues I have been experiencing at Cryptsy, I started this thread, which may (or may not) be interesting to any of you...
https://bitcointalk.org/index.php?topic=1217578.msg12757973#msg12757973

The spark for me creating that thread was my receiving a secret ban from their chatbox for an indefinite period of time when I was non-offensively complaining about withdrawal times, a ban which has since been lifted. I did need to send a friend into the chatbox with the link to my thread to get it lifted, though. If you don't want to read my opinion on an exchange utilizing that "secret banning" tactic, my thread might not be the place for you, but there are some decent critiques about Cryptsy's overall demeanor as an exchange there. Anyhow, you may wish to wade through my thread's verbosity or not. It's more focused on constructive critiques for the exchange than on purely bashing it, but believe me, I understand everyone's frustration here. I did post a link to this thread in my OP, for what it's worth.

My main purpose in coming here is because I am interested in all of us having a place where we can communicate specifically about the true state of withdrawals at Cryptsy, because nowhere on Cryptsy's website is it publicly stated that they are having widespread withdrawal issues. Unjustifiably, it seems to go against their own policies to post that anywhere but in their chatbox when things get so bad there that their hand is forced to do so. I also wanted others to know there is hope, although I'm not sure if how much "hope" is directly correlated to how much public noise you make there or not (i.e. I made a lot of noise, and I eventually got my money). Making noise is a giant pain in the ass, though, and no one should be put in a position where that becomes necessary to receive justice (or their hard-earned money).

I imagine there are some people here who are simply pissed off because they have money stuck on there and don't want to get verified. I will say the "Tier 1" verification (2K daily up to 10K monthly in crypto withdrawals) is as simple as a name and an address. It takes ten seconds to complete. There was no way around Cryptsy making that a requirement, because they are dealing with FIAT, as well as crypto. I hope Cryptsy's choice to deal in FIAT (and the requirements that come along with it) will not lead to Cryptsy's demise, but that is another topic entirely. They completely abandoned their alt-coin community roots on that one (and for what?!) -- some daily chump change in FIAT purchases that will never come anywhere remotely near Bitstamp, Bitfinex, BTC-e, or Coinbase? A bad decision all around. It seems to me that their alt-coin volume has done nothing but drop since introducing FIAT.

I guess the people who are going to be most upset are the people who had substantial sums in crypto on Cryptsy and were suddenly slapped with needing to verify and refuse to, for whatever reason. Additionally, there are already a lot of properly verified users who have had withdrawals stuck in limbo (for days, if not weeks) and are getting the run around from support or no answer at all. The new limits would be even more annoying if someone had more than 10K in crypto on there and was suddenly facing the prospect that it would definitely take more than a month to move their funds out, regardless of being properly verified. Fortunately, I am not one of those people. I just needed to make a few withdrawals to get to a place that makes me comfortable at the moment. I have been negatively effected by the absurd amounts of time it takes to withdrawal a substantial sum of money from Cryptsy, however, and it sounds like a lot of people here are in a far worse boat. I wish you all well in hopefully getting your funds back, and I will keep you all updated on my own withdrawal situations.

The bottom line is that Cryptsy should visibly warn people (before they allow them to make deposits) that they are having huge problems with withdrawals. Cryptsy also needs to get their withdrawals working quickly again (and without the constant need to fill out a support ticket), or they are going to lose a vast majority of their customers, if they haven't already. They have already lost a lot a faith.

I am happy to report that after 64+ hours, my substantial BTC withdrawal finally came through from Cryptsy. I hope this gives hope to others who might be concerned while waiting for a withdrawal to process.

I have just now initiated another smaller withdrawal (just shy of 1 BTC) in order to test how long it takes. I will keep you all posted on the progress of that.

LOL on the spelling and grammar. I am definitely not on this thread to correct people.

Please keep us posted about your cool-off period expiring (or not). Also keep us posted on any pending withdrawals you might have. Thanks!

I still don't have my withdrawal yet either.  I am now 63 hours stuck in pending with no transaction ID.

I remember you saying that. The ban happened almost immediately. I also think I remember seeing a message for that ban appear (correct me if I'm wrong). I thought it was for an inappropriately long amount of time at a full day. More so, I thought it was inappropriate that you were banned at all.

So, it seems Cryptsy employs two severe tactics:

1. Banning people publicly, for long enough that everyone hopefully forgets about the person (and then never reinstating that person's chatting privileges).
2. Secretly banning people with no message ever appearing in the chat box that a ban happened, for an indefinite amount of time, if not forever.

I hope someone at Cryptsy is listening when I say this...
If Cryptsy has nothing to hide, and they are operating transparently, they should definitely not be employing these suspicious tactics. Any organization with as much visibility as Cryptsy has (and as much responsibility for as many people's money as Cryptsy has) should be able to take the criticism, even when it's scathing. This is especially true when all of that criticism is coming from people who are being denied access to their money for an unreasonably long period of time, which is entirely Cryptsy's fault. I would think Cryptsy would be smart enough to realize this on their own.

My privileges were reinstated, but I think that had a lot to do with my going through the trouble of creating this thread and getting the word out.

Your situation sounds even worse, though. I am sorry to hear you are still banned. There's no excuse for that.

I find it very disturbing that you are still banned (now two days longer than it said you would be). Everyone should have a voice. Please let us all know if/when your chat privileges are reinstated, and feel free to use this place as a rising counter for how long your ban remains in effect.

I'm definitely not ready to cry "GOX" yet, but I find the comparisons you draw to be interesting. I will check out the link you posted.

Thanks for coming here to tell us your story!

Thanks for the well wishes.

For what it's worth, my withdrawal still has NOT come through. You can read the full story about my current withdrawal attempt a little above or just click here...
https://bitcointalk.org/index.php?topic=1217578.msg12775249#msg12775249

I was also told by JShock, yesterday, that people were up all night (two nights ago) working on just my account to try and help me. It is now two days later, and I still have no withdrawal. How difficult can it possibly be to process a withdrawal? Is my account so different than anyone else's? Does Cryptsy "hand-craft" each account? Somehow, I don't think so.

I never really thought about that. That's an interesting idea. Perhaps people should at least be warned what their limits are when depositing.

I don't believe so, but I am not 100% sure. I would also strongly advise against depositing any coins at all, until Cryptsy proves, to all of its users, that there is no problem and that withdrawals are functioning normally again (and for longer than a few days).

A new withdrawal attempt of an even larger amount of BTC is in pending status, and now has been for more than thirty-six hours. I am still far under my limit on withdrawals. Deposits are working fine however (of course) and still come with no warning that you will likely not be able to withdrawal your funds without entering into a seemingly endless cue of support ticket requests. Meanwhile, BTC is rising, and my money is trapped on Cryptsy. Not cool all around.

Making matters worse, earlier last night I initiated a withdrawal, then confirmed the email link, and then received a message on Cryptsy's website that my withdrawal had been confirmed. I logged back in hours later only to see that no record of my withdrawal now existed. My balance was just sitting there like nothing happened (after a withdrawal that Cryptsy's own website had confirmed). Nothing was listed as pending or held back for a withdrawal. Again, all this was after confirming the email link affirmatively. Pretty strange.

Additionally, I got in an argument on the chat box today with JShock who was telling everyone that he "solved my withdrawal problem" and that the problem was that I was "over my limit", which I am not. He presented this as if it was a great revelation and declared that the problem had been "solved", when it wasn't. He then continued to argue that a "Tier 1" limit on Cryptsy allowed a maximum of $2,000 in crypto to be withdrawn MONTHLY, when, in fact, the reality is we were all told it was $2,000 DAILY up to a limit of $10,000 monthly. Upon my crying foul that what he was trying to do was shady (change the limits a second time, after people had already verified themselves), he said that it must be a mistake on the website and that the real limits for Tier 1 were supposed to say $2,000 a MONTH, not $2,000 a day. After further pushing by me that what he was arguing was ludicrous and shady, and everyone else chiming in that Cryptsy's own website says that the Tier 1 limit is 2k daily up to 10k monthly, he then appeared saying that he had wrong information and that the 10k monthly limit was in fact correct. He blamed his mistake on a "typo" and said he had been given "bad information". He then expected everyone to be totally cool with what had just happened.

I find it virtually impossible to believe that JShock, a high-level officer of Cryptsy, is not extremely well aware of what the actual limits are, especially as new limits are the biggest change Cryptsy is currently implementing.

My hope is that JShock's behavior wasn't a portent of Cryptsy attempting to change things, yet again, to a $2,000 MONTHLY limit, instead of a $2,000 DAILY limit. No one signed up for that! All a change like that would do is allow Cryptsy to hang onto TONS more of their properly verified users money for a very long time.
A change like that would clearly point to insolvency.
Everyone already knows that anyone who is newly verified there signed up for a withdrawal limit of $2,000 daily up to $10,000 monthly.
Everyone knew that three days ago, especially JShock.
End of story.

Following that debacle, I pressed the issue that Cryptsy really should be warning people that they might not be able to withdrawal anything prior to making deposits, and was quickly asked to "stop" by JShock. JShock then secretly banned me again. This was again done WITHOUT ANY MESSAGE APPEARING ON THE SCREEN SAYING I HAD BEEN BANNED. During the time that followed, I took screenshots of our entire, ridiculous conversation, instead of racing here to complain. By the time I was done, I was able to chat again.

This is the latest news. Meanwhile, my BTC is still stuck on Cryptsy's site, BTC is rising, and I am a fully verified user who is well below my limit on withdrawals.

It will take me a long time to post all the screenshots of the JShock conversation (it's like 40+ shots), but I might do that pretty soon here if my withdrawal doesn't come through pretty quickly (and all subsequent withdrawals thereafter). I am sure anyone who reads the full conversation will find it very shocking.

I am planning on being pretty active in the chat box as all these changes come into play. If you haven't noticed, I have been trying to help keep Cryptsy's users safe, as well as been begging Cryptsy to take responsibility and clearly warn people that their site is experiencing enormous technical difficulties with withdrawals. They haven't done that, and there is no justifiable reason as to why. They should have done that weeks ago, if not over a month ago. This fact should be clearly posted on their website.

I don't intend to be antagonistic, as long as I am not being fed crap by Cryptsy's officers that my problems have been solved, when they haven't.

Should I disappear from view in the chat box for longer than a day, please assume that I have been secretly banned from chatting by Cryptsy in an effort to silence my voice. In that case, if you want to communicate with me, you will be able to communicate with me here. Please remember that, and bookmark this link if you need or want it later...
https://bitcointalk.org/index.php?topic=1217578.0

Well, as someone who has been trading over there for a while, I will say that Cryptsy has, thus far, made things right for me in the end, so my complaints don't stray too far from what is happening at this juncture. I undertstand your situation would have been frustrating, and their current users' similar frustrations are fully driving Cryptsy's current problems. They really need these frequent withdrawal issues to stop, and they desperately need to put their main focus on extremely BASIC things simply working there, the way those basics almost always work at other exchanges. In fairness to Cryptsy, they are adament about using cold wallets to secure people's coins, and that does lead to more human interaction being required when withdrawing. All that aside, however, the problems have been non-stop for a while now, and using cold wallets is no excuse for how bad things have been.

I will add that the withdrawal I was complaining about in th OP did finally come through. I hope that gives hope to other people having issues. I'll keep everyone posted on the status of more withdrawals as I attempt them.

Sorry if I came off a bit brash. I wanted to make sure you (and everyone else) fully understood the giant difference between a "temp ban" and the way Cryptsy chose to deal with me. After all, that was the spark that ignited this thread to begin with. It's clear you get that now.

You made some good points yourself. I didn't mean to bulldoze everything you said under the bus over your title.

I guess we'll soon see how this all plays out. Good luck to you, as well.

When a ban is issued with no one knowing about it but the high-level officer that issued it, as well as with no indicator whatsoever of how long that ban will be, it is two things, "secret" and "indefinite".

When a ban requires "lifting" in order to go away, it is clearly very different than the automated "temp ban" system Cryptsy falsely leads us all to believe governs banning.

The only reason the ban was lifted is because a friend of mine went on Cryptsy and posted this had happened, along with a link to this bitcointalk thread, so that other people could see what was happening. Then, people started talking about it in the chatbox to support me, as well as coming here to see what was up. Then, Cryptsy came here, freaked out because of the bad press and lifted the ban. Had my friend not spread the word on the chatbox there, Horus and DCGirl (and anyone else there, other than JShock) probably would never have even been aware my ban was issued. I would have simply... vanished. It was quite clear that the COO was banning me secretly and indefinitely to get rid of me, because I do have a louder (and possibly more specific voice) than many of their complaining customers.

So, while that might not seem like a big deal to you, and while you have the gaul to come here and equate the ban I received to a publicly-issued "temp ban" (as is clearly indicated in the scathing subject heading of your post and your opening statement, both quoted above), you are completely wrong. Secretly banning someone is exactly the same as "disappearing" someone in the night without a trace. It is exactly the same as putting a dissenter in prison and taking their pen and paper away to silence their voice. I basically got lucky getting the ban lifted, because I have the wherewithal to do things like create this thread and send a friend in with the link, and I am also lucky enough to have people that care about me in the Cryptsy chatbox.

Additionally, it probably took me less time to write my post than it did to write yours, but I'm not going to try to tell you how your time would be best spent.

And, if you haven't noticed, everything working just fine for you at Cryptsy puts you in a minority. Their chatbox has been a CONSTANT tidal wave of people for whom nothing is working properly. I'm glad it's working properly for you, but that doesn't entitle you to make any claims that it's working properly for everyone else.

I am also not complaining about Cryptsy needing to follow complicatedly detailed regulations. Obviously they need to do that, because they are an exchange who, by their own choice, is dealing with FIAT. I think they will soon regret that choice (if they haven't already), but that's another topic. I am also not crying that Cryptsy has gone "Mt. Gox." In fact, I specifically state earlier in this thread, as a reply to another post, that I am NOT stating Cryptsy has gone "Mt. Gox." I might be in the minority on that, however.

Thanks for letting me know the chat ban has been lifted. Unfortunately, it seems I needed to go to these lengths in order to accomplish that end. Also, I wasn't bringing up the same issue constantly. If anything, I have brought up multiple problems and issues that are not being handled well by Cryptsy, intermixed with my usual brand of humor and entertainment. I am also not the reason your chatbox is out of control. Anyone can go there (at the time I wrote this) and see it's a constant tidal wave of people with problems. It's been that way 24/7, with or without my presence. Additionally, sending me multiple, completely useless and identical responses to the same support ticket is nothing but infuriating. I am sure everyone who receives that sort of treatment agrees with me, and from the sounds of it, a lot of people aren't even receiving responses to their support tickets. That's why the Internet is in an uproar.

I appreciate your compliments of my character, so thank you.

Here is a list of tasks (in an easy to follow format) that you and everyone else at Cryptsy should take to heart and actually follow. I don't believe Cryptsy will regain the trust of their user base until this list has been completed (at least mostly):

1. Most importantly, fix all withdrawal issues for your properly verified users. Withdrawals are horribly broken for numerous coins, including Bitcoin.

2. When Cryptsy staff bans someone, a message should ALWAYS appear, publicly telling other people that a ban happened, who was banned and for how long. This gives Cryptsy accountability for the choices it makes. An exchange, of all places, should always be accountable. Secretly banning people is completely shady. Those tactics are something that would be employed in highly-censored China or Nazi Germany or anywhere else that free speech isn't or wasn't welcomed. Secretly banning people will do nothing for Cryptsy but make a bunch of enemies. It already has, and I'm not even talking about me. The thought that others have been secretly banned (basically "disappeared" in the night) makes my stomach turn.

3. Immediately email all Cryptsy users to tell them, in dizzying detail, exactly what new policies have been put into place and why. Explain the limits. Explain each tier and exactly what will be required, time-wise, for people to reach those higher tiers. Cryptsy's staff nonchalantly telling people in a chatbox that it might take more than three months to move their money out is completely idiotic. Currently, the chatbox is the only place this three-months-plus possibility has been mentioned.

4. Consider lifting the 30-day backdating on the 30-day withdrawal limit. You can't backdate a rule no one knew existed in the first place. It's just not right. It also leads people to believe that Cryptsy is attempting to tie down people's funds for as long as possible. This issue fortunately doesn't effect me, but I imagine it effects a lot of people. It is also causing many people to cry, "GOX!"

5. PROMINENTLY display if there are any issues being experienced with withdrawals and/or any new policies that might hinder a user's moving and/or withdrawal of funds from Cryptsy. This prominent message should appear at the time a user is making deposit (and certainly before they make any deposit). People should be given a choice not to have their funds tied up, especially when Cryptsy fully knows their site is experiencing severe technical issues. When Cryptsy has run the same way for years and then suddenly makes giant changes out of nowhere, not making sure everyone fully knows about it seems criminal. The same goes for when Cryptsy knows it is experiencing problems. Not fully and prominently communicating what is happening to the public is also causing people to cry "GOX," because it seems like Cryptsy is pushing for people to get their money tied up there. Twitter is not acceptable, and the chatbox is not acceptable to accomplish this. Neither is a tiny, non-descript text link in the upper left corner of a website that just made a bunch of other confusing changes. These things need to be displayed when and where I suggested above.

6. Never bother responding to a support ticket if the response will be exactly the same as the response that came before it and does nothing to solve the actual problem. That is pointless and infuriating.

7. Fix the childish (and even more offensive) censorbot's auto changes. Start with the word "raping" not automatically being changed to the word "tickling". Tickling and raping are nothing like each other, and the mere notion they would be equated to each other is disgusting. My suggestion, aside from my true preference to not censor the box at all, is to simply replace any targeted words with !@#$. That will solve the problem. Better than censoring people, ban anyone who breaks the rules repeatedly for at least a day (as opposed to five minutes). That would clean things up in a hurry.

Thanks for taking the time to read this.

LOL. I saw you advocating for me in the chatbox, and I really appreciate your support. Thank you, Terrik!

Wow, you ended up being the only "Terrik" in all of Bitcointalk. How cool is that?!! I'm glad you got your name!

Well, if it happened in five minutes, it sounds like it wasn't BTC that you are talking about. Regardless, I am happy to hear that you experienced no issues!